Mark Notary

• Maintained a clean and safe bus environment for the comfort of all passengers.
• Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
• Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
• Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
• Received commendations for exceptional customer service and professionalism during interactions with passengers.
• Informed passengers about route details, schedules, transfers, and fare policies as needed.
• Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
• Accepted and processed fares.
• Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
• Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
• Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
• Maintained full understanding of local roads and traffic patterns.
• Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
• Contacted dispatchers and company mechanics to report vehicle issues and other problems.
• Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Performed regular bus inspections and checked brakes, steering and windshield wipers.

Company Administration