Summary
Overview
Work History
Education
Skills
Timeline
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Mark Parker

Summary

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Overview

19
19
years of professional experience

Work History

Sales Engineer

Aesseal
09.2022 - 12.2023
  • Provided sales forecasts for product sales opportunities within assigned accounts.
  • Analyzed market trends, competitor performance and product strengths.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
  • Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
  • Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
  • Liaised with assigned accounts to foster relationship development.

Branch Manager

Seal Innovations
02.2018 - 09.2022
  • Maintained friendly and professional customer interactions.
  • Achieved year on year sales growth.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Called on customers to assist in sealing issues. Rotary and Hydraulic seals.
  • Identifying, measuring and supplying mechanical seals for customers.
  • Managed team of 4 employees.

National Customer Service

Seal Innovations
01.2015 - 02.2018
  • Prepared quotations and processed orders for 150+ branches Australia wide.
  • Negotiated pricing and processed orders on overseas suppliers.
  • SME for Rotary seals.
  • Handled 25 calls and approx 40-50 emails per day to address customer inquiries and concerns.

National Purchasing Officer

Seal Innovations
06.2005 - 06.2015
  • Ordered seal products for national head office to service 150+ branch network.
  • Completed fortnightly forecasts to order stock for Ford/Mazda and Holden production lines.
  • Prepared quotations and processed orders for direct to market customers.
  • Prepared quotations and processed orders for 150+ branch network.
  • Worked with customers to understand needs and provide excellent service.

Education

High School Diploma -

Eagle Vale High School
Eagle Vale NSW
12.1995

Skills

  • Management of Financial Resources
  • Team Supervision
  • Prioritizing and Planning
  • Branch Operations Management
  • Business Development
  • Customer Service
  • Sales Support
  • Business Relationship Management
  • Adaptable to Changing Conditions
  • Attention to Detail
  • Cold Calling
  • Solution Selling
  • New Business Acquisition
  • Communication Skills
  • Customer Account Review
  • Site Visits
  • Customer Service and Assistance
  • Organization Skills

Timeline

Sales Engineer

Aesseal
09.2022 - 12.2023

Branch Manager

Seal Innovations
02.2018 - 09.2022

National Customer Service

Seal Innovations
01.2015 - 02.2018

National Purchasing Officer

Seal Innovations
06.2005 - 06.2015

High School Diploma -

Eagle Vale High School

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Mark Parker