Mark Pascual Carter
97/148 Flemington Rd Harrison ,ACT
Summary
Customer-focused and reliable retail team member seeking a Customer Assistant role at. Providing Friendly efficient service to customers and products qestions, hardworking, and comfortable working in a fast-paced store environment.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Senior Security Supervisor
MSS Security
Dept of Home Affairs, ACT
01.2019 - Current
- Supervised security teams across MSS Security client sites and patrol schedules.
- Monitored access control, CCTV, and incident reports for site safety.
- Managed emergency response plans during incidents with staff, visitors, and external services.
- Completed shift briefings and delegated patrol duties to security officers.
- Documented incidents, hazards, and daily activities in security logs.
- Trained new officers on MSS Security procedures and customer service expectations.
- Implemented access control measures at entry points to prevent intruders.
- Compiled detailed reports summarizing daily activities and identifying areas requiring attention.
- Patrolled assigned areas to identify potential threats or hazards.
- Maintained records of all incidents, investigations, and security operations.
- Updated databases containing information about personnel and visitors entering the premises.
Chef Manager
University of Canberra
Bruce, ACT
01.2012 - 08.2018
- Managed campus kitchen operations for University of Canberra dining services.
- Planned menus aligned with student dietary needs and catering requirements.
- Supervised catering staff across service periods and event preparations.
- Monitored food safety compliance, hygiene standards, and temperature controls.
- Prepared meals for university functions, meetings, and daily service.
- Coordinated ingredient ordering, stock rotation, and supplier deliveries.
- Created menus based on seasonal ingredients and customer preferences.
- Ordered food supplies weekly to maintain inventory levels. every week to restock inventory, remaining aware of budgets.
Skills
- Risk management
- Incident reporting
- Emergency management
- Site risk assessment
- Access control
- Alarm systems
- Compliance auditing
- Team leadership
- Staff management
- Leadership effectiveness
- Situational awareness
- Clear communication
- Analytical thinking
- Dispute mediation
Certification
- SITHFAB021 - Provide Responsible Service of Alcohol. Nationally Accredited
- Security Licence
- (Negative Vetting Level 1) security clearance is an Australian Government
Timeline
Senior Security Supervisor
MSS Security
01.2019 - Current
Chef Manager
University of Canberra
01.2012 - 08.2018