Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Payne

Ormiston,QLD

Summary

Dynamic and detail-oriented professional with extensive experience in automotive detailing and customer service. At Herron Pharmaceuticals, I honed my machine operation skills while ensuring quality and safety. Recognized for enhancing customer satisfaction through meticulous cleaning techniques and fostering strong client relationships, I consistently delivered superior results in vehicle appearance.

Overview

22
22
years of professional experience

Work History

Car Detailer

Self Employed Web
09.2009 - Current
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Provided exceptional customer service and addressed customer inquiries.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
  • Shined vehicle windows and windshields to remove water spots.
  • Applied protective agents, including sealants, to protect surfaces.
  • Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
  • Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
  • Continually expanded knowledge of industry best practices through ongoing professional development opportunities.
  • Restored luster to vehicle interiors, including upholstery and vinyl.

Machine Operator

Herron Pharmaceuticals
03.2003 - 09.2008
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Education

N/a -

Mt Lofty High School
Toowoomba, QLD

Skills

  • Customer service
  • Car washing techniques
  • Automotive detailing
  • Interior and exterior cleaning

Timeline

Car Detailer

Self Employed Web
09.2009 - Current

Machine Operator

Herron Pharmaceuticals
03.2003 - 09.2008

N/a -

Mt Lofty High School

Similar Profiles

CREATE PROFILE
Mark Payne