Mark Petersen
Banora Point,New South Wales
Summary
Strategic liaison eager to apply project management skills to help organization achieve objectives. Strong problem-solving and critical thinking skills and familiar with industry-specific regulations and compliance requirements. Articulate with excellent written communication skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Field Contract Coordinator
Corporate Protection Australia
11.2023 - Current
- Conducted comprehensive contract reviews to identify potential areas of risk and recommend mitigation strategies.
- Prepared detailed reports on contract activity for senior management review, highlighting key metrics and areas of concern.
- Managed a portfolio of contracts, ensuring timely renewals, extensions, or terminations as needed.
- Ensured compliance with regulatory requirements by maintaining accurate records and staying current on industry changes.
- Maintained strong relationships with clients through regular communication and proactive issue resolution efforts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Emergency Response Team Leader
Corporate Protection Australia
01.2012 - 11.2023
- Manage operational emergency response
- Met state, national and company standards in all aspects of fire risk management and protection
- Met or exceeded key performance Indicators with a focus on safety
- Performed daily risk reviews, maintained vehicles, pump and emergency equipment
- Kept fire reports and logs up to date
- Developed local area action plans
- Liaised with other emergency services.
- Managed a diverse team of emergency responders, fostering collaboration and promoting professional development.
- Ensured proper allocation of resources by accurately assessing incident severity levels and dispatching appropriate personnel accordingly.
- Maintained up-to-date knowledge of industry best practices, incorporating new techniques into training sessions for continuous improvement.
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
- Facilitated emergency management training for staff and conducted emergency drills.
- Collaborated with stakeholders to prepare plans and procedures to respond to emergency scenarios.
Emergency Response Officer
Traccorp Fire
07.2008 - 01.2012
- Provided fire risk management and fire protection, coordinating with other emergency services, in high-risk areas involving moving trains
- In addition to standard equipment maintenance, fire reports and logs, and daily risk reviews, maintained a focus on location-specific safety protocols whilst delivering services and training.
Emergency Response Officer
Unity Risk
07.2007 - 07.2008
- Met state, national and company standards in all aspects of fire risk management and protection
- Performed daily risk reviews, maintained vehicles, pump and emergency equipment
- Kept fire reports and logs up to date
- Developed local area action plans
- Liaised with other emergency services.
Emergency Response Officer
Flashpoint Fire Services
11.2004 - 07.2007
- Provided fire protection to Commonwealth assets
- Participated in fire risk management, risk reviews, fire reports and log maintenance
- Liaised with other emergency services and maintained high level of training
- Maintained vehicles, pump and emergency equipment.
Chandlery Manager
Boaties Marine Superstore
09.2002 - 11.2004
- Managed staff and inventory to ensure maximum sales potential
- Provided superior customer service, met sales targets, and maintained all financial practices accurately.
Education
Certificate IV Firefighting Public Safety
S.E.T.S
Perth, WA07.2024
Certificate IV Training And Assessing
LP Communications Training
Sydney, NSW11.2023
S123, -G2, G8, G9 Mining Supervisor (Updated)
OSHA
Brisbane, QLD05.2023
Skills
- Procurement processes
- Customer Service Management
- Relationship Building
- Deadline Management
- Document Review
- Regulatory knowledge
- Verbal and written communication
- Status Reporting
- Presentations
- Multitasking and Organization
- Team Leadership
- Documentation and Recordkeeping
- Employee Supervision
License
Heavy Combination
Volunteer Experience
- Volunteer Responder, 08/2013, 2021, NSW Volunteer Rescue Association, Tweed District, Primary Specialist responders for Road Crash Rescue, Marine Rescue, Vertical Rescue and just about any type of specialist rescue. Includes Aerial Patrols, Communications, Caving, Bushwalkers, Wilderness Rescue and Community First Aid teams. Maintained squad operational readiness, including maintaining all equipment to a high standard. Available at short notice to attend emergencies including motor vehicle rescue, industrial rescue, land searches, vertical rescue, swift water rescue, building stabilisation, confined space rescue and remote rescue., Organised community events, raising the profile of the organisation.
- Volunteer Fire Fighter, 08/1997, Present, Wadalba Rural Fire Brigade, Captain, 06/2008, 08/2011, Cudgen Rural Fire Brigade, Captain, 04/2013, Present, Wadalba is one of the local Rural Fire Brigades in Wyong Shire situated on the central coast of New South Wales. Cudgen is situated in near Tweed Heads. Maintained brigade operational readiness, ensured standard and department operating procedures were met. Managed Brigade funds ensured training standards were upheld.
References
- Peter van Trussenbrook, Director, PVT Contractions, 261 Tuggerawong Rd, Tuggerawong, NSW, 2259, 0405 308 294
- Scott Stevens, Director, Traccorp, PO Box 517, Waverley, NSW, 2024, 0410 28 216
- Kevin Waterman, National Operations Manager, Corporate Protection Australia, 7/231 Holt St, Pinkenba, Qld, 4008, 0498 066 620
Certification
Certificate III Emergency Mines Rescue
Certificate III Fire Fighting Public Safety
Certificate II Security, Crowed Control
Advance first Aid
Oxygen Therapy -Resuscitation
Enter Confined space - Confined Space Rescue
Low voltage Rescue - Switch Panel
Water Skiing, Diving,
Spending time with family and friend social water skiing
Diving with friends & exploring new locations - Diving on shipwrecks, coral reefs (around the south pacific ocean)
Timeline
Field Contract Coordinator
Corporate Protection Australia
11.2023 - Current
Emergency Response Team Leader
Corporate Protection Australia
01.2012 - 11.2023
Emergency Response Officer
Traccorp Fire
07.2008 - 01.2012
Emergency Response Officer
Unity Risk
07.2007 - 07.2008
Emergency Response Officer
Flashpoint Fire Services
11.2004 - 07.2007
Chandlery Manager
Boaties Marine Superstore
09.2002 - 11.2004
Certificate IV Firefighting Public Safety
S.E.T.S
Certificate IV Training And Assessing
LP Communications Training
S123, -G2, G8, G9 Mining Supervisor (Updated)
OSHA
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