Mark Pomponio
Quinns Rocks
Summary
Experienced Transit Officer seeking a career change to become a Traffic Controller. My background in public safety, law enforcement, and traffic regulation enforcement provides me with the necessary skills and knowledge to effectively manage traffic flow and ensure safety. With a strong attention to detail and excellent communication skills, integrity, reliability and honesty, I can contribute to the smooth and safe operation of traffic systems.
Overview
31
31
years of professional experience
Work History
Transit Officer
Public Transport Authority
01.2006 - 01.2024
- Successfully mediated conflicts and resolved disputes, demonstrating strong negotiation and communication skills.
- Built and maintained positive relationships with community members, enhancing trust and cooperation.
- Conducted thorough investigations and gathered critical information, showcasing attention to detail and analytic skills.
- Provided excellent service and support to the public, ensuring safety and satisfaction.
- Worked collaboratively with team members and other agencies to achieve common goals and objectives.
- Conducted interviews and gathered statements, demonstrating strong interpersonal skills. Prepared detailed reports and maintained accurate records, showcasing organisational skills.
- Skills:
- Excellent communication and negotiation skills.
- Strong ability to build and maintain relationships.
- Proficient in conflict resolution and problem-solving.
- Detailed-oriented with strong analytical skills.
- Ability to work under pressure and in high-stress situations.
Construction maintenance and Fixing carpenter
01.2001 - 01.2006
- Developed and maintained strong relationships with clients, subcontractors, and suppliers, leading to repeat business and referrals.
- Skills:
- Excellent communication and negotiation skills.
- Ability to work under pressure and meet deadlines.
- Proficient in building and maintaining client relationships.
- Detail-oriented with a focus on quality control and an exceptional eye for detail.
- Advice and design solutions for individual styles and budgets.
Picture framer
01.1993 - 01.2001
- Consulted with customers to determine their framing needs, providing personalized design services and recommendations.
- Managed inventory and sourced high-quality materials ensuring customer satisfaction and repeat business.
- Train and supervise junior staff, improving team efficiency and customer service standards.
- Skills:
- Strong customer service and relationship-building abilities.
- Detailed orientated with a focus on quality and precision.
- Proficient in inventory management and sales techniques.
- Ability to work in a fast-paced environment.
Education
Skills
- Route planning
- Emergency response coordination
- Public safety management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Conflict de-escalation
- Incident reporting
- First aid administration
Timeline
Transit Officer
Public Transport Authority
01.2006 - 01.2024
Construction maintenance and Fixing carpenter
01.2001 - 01.2006
Picture framer
01.1993 - 01.2001
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