Summary
Overview
Work History
Skills
Affiliations
Certification
References
Timeline
Generic

Mark Purchase

Logan Reserve,QLD

Summary

Hardworking employee with customer service, multitasking, and time management abilities. I enjoy working within a team, building strong relationship with team members and customers.

Looking to return to what I enjoyed the most throughout my career. Driving for a great company.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Operations Manager

TR Group Australia
Lytton / Port Of Brisbane, QLD
12.2020 - Current
  • I was given the opportunity to help with setting up a new branch at the Port of Brisbane for the company I was working for in New Zealand. This was in the height of Covid.
  • From the start, I have been keen to help build the business on hire percentage from 45 truck and trailers to what is is today being just over 500 pieces of equipment available for hire.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.

Branch Manager

TR Group New Zealand
Mount Maunganui , Bay Of Plenty
04.2009 - 12.2020
  • Having started with TR Group, the Mount Maungnaui branch and TR Group itself was still in its early days, I take pride in having been a part of its success. I retain good friendships with colleagues and customers alike and catch up with them if back in New Zealand.
  • Provided feedback on employee performance evaluations conducted by supervisors.
  • Ensured all health and safety regulations we completed to within the branch.
  • Conducted regular performance reviews for all employees in the branch.
  • Assisted other branches when needed during peak periods or special projects.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Managed staff scheduling, hiring and training processes.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Participated in community events to promote brand awareness.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

Director - Contractor to BP Oil NZ

Bay Drive Limited
Mount Maunganui , Bay of Plenty
03.2002 - 04.2009
  • I opened up a labour hire company contracting with BP Oil New Zealand. Distributing fuel to the Central Area of the North Island, New Zealand.
  • 24-hour, 7 days a week operation employing 16 staff members. Linfox come into play in New Zealand taking on the distribution of the deliveries throughout New Zealand.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Developed emergency response plans in case of fire, chemical spills, or other disasters.
  • Developed and implemented comprehensive strategies to improve operational processes and organisational efficiency.
  • Streamlined supply chain management to reduce costs and improve efficiency.
  • Managed crisis situations to minimize impact on operations and reputation.
  • Implementation of shift change functions to maintain operational standards each day.

Owner Driver

Central Island Fuel Tranz
Mount Maunganui , Bay Of Plenty
08.1982 - 03.2002
  • BP Oil approached me to consider becoming an owner-driver contracting to deliver fuel to farms, forestry and service stations.
  • Partnered with another driver, and within a year we were a 24-hour, 7-day-a-week operation taking on another brand-new truck and employing staff to cover this operation.
  • 2002 BP talked to us about buying our trucks, suggesting they would like us to provide the labour.
  • My business partner,Trevor Flint moved to Australia and I started up the labour only hire business contracting to BP Oil NZ.

Skills

  • Wealth of experience with heavy machinery operation
  • MC licence
  • Inventory Management
  • Process Improvement
  • Incidents management
  • Rental Hire / heavy trucks and trailers
  • Maintenance Scheduling
  • Safe equipment use
  • Building and Structural Repair
  • Building strong relationship with team members and customers alike

Affiliations

  • Riding my Harley Davidson on Sunday with the guys
  • Hanging out with my wife, family and friends cooking up the meat on the smoker.
  • Travel.

Certification

  • Full MC Licence
  • Motorbike Licence

References

References available upon request.

Timeline

Operations Manager

TR Group Australia
12.2020 - Current

Branch Manager

TR Group New Zealand
04.2009 - 12.2020

Director - Contractor to BP Oil NZ

Bay Drive Limited
03.2002 - 04.2009

Owner Driver

Central Island Fuel Tranz
08.1982 - 03.2002

Similar Profiles

CREATE PROFILE
Mark Purchase