Mark Read
Claremont,TAS
Summary
Adept at fostering customer relationships and enhancing satisfaction, my tenure at Furniture Land Tasmania honed my skills in customer care and engagement. Leveraging relationship-building abilities and a knack for efficient route planning, I consistently improved delivery timeliness, contributing to a noticeable boost in repeat business. My approach combines strong interpersonal skills with a results-driven focus, ensuring customer needs are met with excellence.
Overview
13
13
years of professional experience
Work History
Salesperson
Furniture Land Tasmania
03.2023 - 05.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Nightfill
Woolworths Supermarket
03.2021 - 04.2022
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Delivery Driver
Greg Worsley Transport
04.2018 - 02.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
Delivery Driver
Little Green Truck
02.2014 - 04.2016
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Nightfill
Woolworths Supermarket
02.2011 - 09.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Timeline
Salesperson
Furniture Land Tasmania
03.2023 - 05.2024
Nightfill
Woolworths Supermarket
03.2021 - 04.2022
Delivery Driver
Greg Worsley Transport
04.2018 - 02.2020
Delivery Driver
Little Green Truck
02.2014 - 04.2016
Nightfill
Woolworths Supermarket
02.2011 - 09.2014
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