Summary
Overview
Work History
Education
Skills
Summaryofskills
References
Certification
Live Music
Timeline
Generic

Mark Roberts

Briar Hill,VIC

Summary

With a compassionate and helping nature, I am seeking a position in Customer service where I can assist people in a team environment.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Property Consultant

Fletchers Banyule Real Estate
07.2015 - 10.2023
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Regularly updated clients on market conditions, empowering them with valuable information needed to make informed investment decisions.
  • Achieved top performer status consistently by exceeding sales targets through strategic planning, effective communication skills, and diligent follow-up efforts with potential customers.
  • Developed innovative marketing strategies to showcase high-value properties, boosting visibility and attracting potential buyers.
  • Worked closely with financial institutions to secure favorable financing options for clients purchasing or investing in real estate assets.
  • Organized open house events that showcased prime properties while maintaining a welcoming atmosphere for prospective buyers.
  • Implemented advanced technologies for efficient property listings management, enhancing productivity and reducing time spent on administrative tasks.
  • Maintained a consistently high level of client satisfaction by addressing concerns promptly, communicating effectively, and always striving to exceed expectations.
  • Established strong professional networks within the real estate industry, fostering lasting relationships that benefited both clients and colleagues.
  • Negotiated favorable contract terms with clients, resulting in mutually beneficial agreements and increased sales revenue.
  • Generated significant referral business through exceptional client service and effective relationship-building efforts.
  • Evaluated potential investment opportunities by conducting thorough assessments of property values based on location, amenities, current market conditions, and future growth prospects.
  • Increased client satisfaction by providing comprehensive property consultations and tailored real estate solutions.
  • Assisted clients in navigating complex zoning regulations and obtaining necessary permits for property development or renovation projects.
  • Prepared and presented contracts and other legal documents to clients.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.

Construction Survey Manager

Peter Richards Land Surveying
01.1997 - 07.2015
  • Designing and compiling map manuscripts using digital and graphical source material, including aerial photographs, satellite imagery, survey documents, existing maps and records, reports and statistics
  • Advising Surveyors and other professionals on the data requirements for map production, and on the aesthetic, technical and economic considerations of scales, details to be illustrated, place names and reproduction techniques
  • Supervising and coordinating the work of cartographic technicians in the production and reproduction of maps
  • Supervising the preparation of plans, maps, charts and drawings to give pictorial representations and managing automated spatial information systems
  • Undertaking research and development of surveying and photogrammetric measurement systems, cadastral systems and land information systems
  • Advising Architects, Engineering Professionals, environmental and other scientists or other relevant professionals on the technical requirements of surveying, mapping and spatial information systems
  • Compiling and evaluating data, interpreting codes of practice, and writing reports concerning survey measurement, land use and tenure
  • Preparing site plans and survey reports required for conveyancing and land ownership matters.
  • Prepared detailed reports summarizing project progress, challenges encountered, and recommendations for future improvements.
  • Oversaw budget management for individual projects, monitoring expenses closely to prevent cost overruns or inefficiencies.
  • Enhanced project efficiency by implementing advanced surveying technology and techniques.
  • Optimized data collection methods, resulting in more accurate and reliable survey results.

Education

VCE

Montmorency Secondary College
Montmorency, VIC
12.1995

Skills

  • Real estate law knowledge
  • Market Analysis Expertise
  • Sales strategy development
  • Portfolio Management

Summaryofskills

Speaking clearly and directly, Articulating own ideas and opinions, Negotiating responsively with others, Being assertive, Active listening skills, Prioritising a workload, Completing tasks within required timeframes, Predicting outcomes and results, Managing multiple tasks at once, Monitoring progress of tasks and projects, Developing creative, innovative solutions, Using initiative to identify & solve problems, Researching options to solve problems, Conflict resolution skills, Resolving customer/client complaints, Coping with obstacles and crisis

References

Available on Request

Certification

RSA

Safe Preparation and Food Handling

Full Drivers Licence

Live Music

I enjoy it

Timeline

Senior Property Consultant

Fletchers Banyule Real Estate
07.2015 - 10.2023

Construction Survey Manager

Peter Richards Land Surveying
01.1997 - 07.2015

VCE

Montmorency Secondary College

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