Mark Samuels
Beenleigh,QLD
Summary
Proven Transportation Dispatcher at Karras Cold Logistics, adept in logistics management and customer relations, enhanced on-time delivery rates significantly. Skilled in streamlining operations and reducing costs through effective route optimization. Excelled in building client relationships and staff development, ensuring safety and regulatory compliance.
Overview
17
17
years of professional experience
Work History
Transportation Dispatcher
Karras Cold Logistics
12.2007 - Current
- Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.
- Enhanced on-time delivery rates with precise coordination of driver assignments and schedules.
- Reduced fuel costs by optimizing routes and monitoring vehicle performance for maintenance needs.
- Increased customer satisfaction through timely communication and accurate shipment tracking updates.
- Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Handled incoming calls and emails from customers regarding issues with deliveries.
Education
School Certificate -
KatiKati College
KatiKati, New ZealandSkills
- Staff Training and Development
- Work order entry
- Logistics Management
- Documentation Management
- Trucking dispatching
- Employee Management
- Customer Relations
Timeline
Transportation Dispatcher
Karras Cold Logistics
12.2007 - Current
School Certificate -
KatiKati College
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