Mark Samuels
Beenleigh,QLD
Summary
At Karras Cold Logistics, I excelled as Senior Transport Despatcher, leveraging strong decision-making abilities and despatch software expertise to enhance operational efficiency. I built robust client and driver relationships, significantly contributing to the company's growth by managing increased delivery volumes with unwavering commitment to safety and service quality.
Overview
17
17
years of professional experience
Work History
Transportation Despatcher
Karras Cold Logistics
Ormeau, QLD
12.2007 - Current
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
- Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
Education
School Cert -
KatiKati College
Western Bay Of PlentySkills
- Employee Management
- Transportation Safety Protocols
- Documentation and paperwork
- Despatch Software Familiarity
- Safety processes and procedures
- Strong Decision-Making Abilities
- Data Entry
Timeline
Transportation Despatcher
Karras Cold Logistics
12.2007 - Current
School Cert -
KatiKati College