Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Scott

Labrador,QLD

Summary

Compassionate Disability Support Worker with a proven track record at Sunnysights, skilled in daily living assistance and problem-solving. Enhanced client independence through personalized care routines and effective collaboration with multidisciplinary teams. Recognized for fostering dignity and self-sufficiency, ensuring clients thrive in their daily lives.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Sunnysights
06.2024 - 06.2025
  • Provided compassionate support to individuals with disabilities, enhancing daily living activities and promoting independence.
  • Assisted clients in developing personal care routines, fostering a sense of dignity and self-sufficiency.
  • Collaborated with multidisciplinary teams to create and implement individualized support plans tailored to client needs.
  • Monitored client progress, documenting changes in behavior and well-being for accurate reporting and evaluation.

Truck Driver

A&L Windows & Doors
06.2013 - 06.2024

Interstate deliveries of windows

Local deliveries of windows

  • Operated delivery vehicles to transport windows and doors to various job sites efficiently.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Managed loading and unloading of materials, optimizing space for safe transport.
  • Maintained accurate delivery logs and documentation for tracking shipments.
  • Communicated effectively with team members to coordinate schedules and deliveries.
  • Adhered to traffic laws and company policies while driving long distances.
  • Assisted in training new drivers on safe driving practices and company protocols.
  • Reported vehicle maintenance needs promptly, ensuring fleet reliability and performance.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.

Store Manager

Coles Supermarket
06.1990 - 06.2012
  • Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
  • Supported inventory management by organizing stock levels and conducting regular audits.
  • Engaged with customers to address inquiries and resolve issues, enhancing overall shopping experience.
  • Collaborated with team members to maintain a clean, safe, and organized store environment.

Education

Frankston High
Victoria
10.1982

Skills

  • Daily living assistance
  • Problem-solving
  • Housekeeping and meal preparation
  • Personal care

Certification

Blue card

Yellow card

White card

First aid

CPR

Hc licence

High risk licence

Timeline

Disability Support Worker

Sunnysights
06.2024 - 06.2025

Truck Driver

A&L Windows & Doors
06.2013 - 06.2024

Store Manager

Coles Supermarket
06.1990 - 06.2012

Frankston High
Mark Scott