Mark Scutti

Strategic Sales Leader with extensive experience in retail business ownership and a focus on client-driven growth. Proven ability to identify commercial opportunities, build long-term partnerships, and manage high-value accounts. Expertise in developing and executing sales strategies that align with business objectives and drive revenue. Transitioning into B2B sales roles to leverage deep sales acumen and relationship management skills for measurable impact.

• Strategic Sales Planning – Proven ability to design and implement sales strategies that deliver commercial growth and align with client needs.
• Account & Relationship Management – Skilled in building trust-based, long-term relationships with clients across retail and government sectors.
• B2B Sales & Client Engagement – Experience engaging clients in complex service environments, including relocation logistics with the Australian Defence Force.
• Remote & Field-Based Work – Comfortable operating autonomously on the road, managing appointments, problem-solving in real time, and adapting to dynamic client demands.
• Leadership & Business Ownership – Former Proprietor of Harvey Norman with hands-on experience in team leadership, operations, and P&L management.
• Negotiation & Closing – Strong communicator with a talent for influencing outcomes and closing high-value deals in both consumer and commercial settings.
• Customer-Centric Solutions – Focused on understanding client challenges and delivering tailored solutions that drive satisfaction and loyalty.
• Process & Service Delivery – Capable of managing the full customer journey — from initial contact through execution — while maintaining service excellence.

• Successfully managed and grew multiple high-performing retail businesses over a 9-year period, driving profitability and operational excellence.
• Earned rapid promotions across increasing levels of responsibility due to consistent performance, leadership, and results.
• Consistently lifted store performance — including transforming one location’s national ranking from 100 to top 60 through targeted sales strategies and coaching.
• Mentored and developed dozens of sales professionals across roles and industries, many of whom advanced into leadership positions.
• Spearheaded a cultural and performance turnaround at 4WD Supa Centre, leading the team to achieve national number one rankings across all key sales and performance metrics within one month.
• Recognised throughout my career for fast impact, developing people, and delivering sustained commercial outcomes across changing environments.

• CrossFit and fitness
• Fishing
• Family focused