Summary
Overview
Work History
Education
Skills
Professional Development And Training
Previous Roles
References
Affiliations
Timeline
Generic

Mark Shepherd

Riverside,TAS

Summary

I am highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and with a team I can quickly master new skills.

Overview

13
13
years of professional experience

Work History

Night Maintenance and Caretaker

Adventure whitsunday Big 4
08.2023 - 09.2023
  • Ensured the safety and security of all staff, visitors, and patients in the facility by patrolling the premises regularly.
  • Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, and removing trash.
  • Repaired minor plumbing issues such as unclogging toilets and sinks.
  • Performed regular maintenance on equipment such as lawnmowers and snow blowers.
  • Inspected buildings for signs of damage or disrepair and reported any findings to management immediately.
  • Greeted visitors upon arrival and directed them to their destination within the facility.
  • Assisted with moving furniture or other items as requested by staff members or visitors.
  • Assisted in setting up meeting rooms for events or conferences held at the facility.
  • Responded promptly to requests from tenants regarding repairs or maintenance needs.
  • Followed established safety procedures while performing all tasks related to caretaking duties.

Farm Hand

Telfor Farms and R&T Young Farm
Ungarra, South Australia
03.2023 - 05.2023
  • Assisted in the preparation of soil for planting by tilling and plowing fields.
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.
  • Maintained farm equipment such as tractors, harvesters, and other machinery.
  • Monitored weather conditions to ensure optimal planting times.
  • Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
  • Performed general maintenance tasks around the farm, including repairing fences and buildings.
  • Ensured compliance with all safety regulations related to farm operations.
  • Planted seeds according to prescribed methods of production.
  • Loaded and unloaded trucks with supplies or products from the farm.
  • Weeded fields manually or used specialized tools such as hoes or cultivators.
  • Repaired buildings, fences and other pertinent structures to keep animals properly contained.
  • Assisted with maintenance and repair activities to keep buildings and equipment in safe and proper condition.
  • Drove tractors to distribute feed to animals.
  • Moved livestock to pastures for grazing or to scales and enclosures.

Support Worker

Noss Tasmania
01.2019 - 02.2020
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Supported clients to access education, training or employment opportunities.
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Work as a team with client, clients supports and Noss leadership to help grow clients confidence, abilities, goals, independence
  • Provided emotional and practical support to vulnerable adults.

Maintenance Officer

TLC aged care Noble Park and Noble Manor, Broad Services
01.2014 - 01.2017
  • Strong customer service focus
  • Maintain maintenance documents for buildings, equipment, and structures as well as stock take, keep to government standards and audit records around facilities
  • Provide maintenance including minor plumbing, electrical and repair jobs to buildings and equipment carpet cleaning and upholstery cleaning, problem-solving for clients mechanical and building issues
  • Organise and support sub-contractors and trade specialists on specific facility projects, such as major plumbing, electrical and construction projects
  • The network between a wide range of stakeholders throughout the facility, demonstrating strong communication, and collaboration skills
  • Maintain all aspects of buildings and surrounding property to a high standard
  • Complete projects safely and efficiently within designated deadlines and budgets

Aircraft Handler

Tiger Airways and Virgin
Launceston, Tasmania
07.2010 - 08.2012
  • Liaise with AOO on safety plans and protocols
  • Monitored weather conditions to ensure safe operations during takeoffs and landings.
  • Ensured that all equipment was in proper working order prior to each flight.
  • Reported any irregularities or malfunctions observed during pre-flight inspections to the appropriate personnel.
  • Operated tractors and tugs safely while maneuvering planes into parking positions at terminals or hangars.
  • Communicated clearly with dispatchers regarding arrivals, departures, delays.
  • Followed strict safety protocols while working around active taxiways or runways.
  • Adhered to all applicable air traffic control regulations at all times.
  • Supervised teams of workers involved in loading and unloading freight shipments onto planes.
  • Performed pre-flight inspections of the exterior of an aircraft.
  • Loaded and unloaded cargo from aircrafts.
  • Received and relayed messages to pilots via radio communication systems.
  • Assisted passengers with boarding, deplaning, and baggage handling.

Education

Diploma in Business Management - Business Management

Tafe Tasmania
01-2009

Skills

  • Safety Training
  • Decision-Making Capabilities
  • Adaptability and Flexibility
  • Security Protocols
  • Problem-Solving
  • Security Regulations
  • Professionalism
  • Emergency Response
  • Multitasking
  • Effective Communication

Professional Development And Training

  • Diploma in business management
  • Cert iv in business marketing
  • Cert iv in whs
  • Remedial massage diploma (Australian college of sports therapy
  • 2016 Personal Growth and Leadership Course at Southern Lights Centre

Previous Roles

  • Six years experience in tourism as a sales and customers service rep
  • 10 years of experience running my own Sports Remedial Therapist Clinic. Client support, manual handling, admin, Marketing, time management, working as part of a team and autonomously

References

Brian or Andrea Mearns Maintenance Manager 

Contact: +61 7 49485400

Luke Telfer, Owner operator Telfer Farms

Contact: 0428131213

Affiliations

  • I have been lucky enough to spend the good part of two and a bit years travelling Australia with my family exploring the East of Aus and South of Aus.
  • I enjoy Sports and outdoor activities such as Basketball, camping, nature walks and exploring.

Timeline

Night Maintenance and Caretaker

Adventure whitsunday Big 4
08.2023 - 09.2023

Farm Hand

Telfor Farms and R&T Young Farm
03.2023 - 05.2023

Support Worker

Noss Tasmania
01.2019 - 02.2020

Maintenance Officer

TLC aged care Noble Park and Noble Manor, Broad Services
01.2014 - 01.2017

Aircraft Handler

Tiger Airways and Virgin
07.2010 - 08.2012

Diploma in Business Management - Business Management

Tafe Tasmania
Mark Shepherd