Mark Smith
Moama
Summary
Experienced Fruit and Vegetable wholesaler with a keen understanding of fresh produce retail and supply chain. Possess exceptional interpersonal skills, strong business acumen, and thorough knowledge of industry trends. Demonstrated success in team leadership, customer service, and strategic planning to increase revenue. Proven ability to maintain high standards of quality control and inventory management for optimal shop performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fruit and Veg Wholesale
Pear Tree Echuca
Echuca
02.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Maintained inventory levels by ordering, stocking, and rotating products.
- Performed regular maintenance tasks such as cleaning shelves, restocking items.
- Provided guidance to employees on how to properly handle cash transactions.
- Negotiated contracts with vendors to secure the best prices for merchandise.
- Supervised and trained staff on proper customer service techniques.
- Resolved customer complaints in a professional manner.
- Formed and sustained strategic relationships with clients.
- Prepared weekly schedules for staff based on expected customer demand.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Hospitality/Chef
Caledonian Hotel Echuca
Echuca
03.2021 - 02.2023
- Distributed food to service staff for prompt delivery to customers.
- Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
- Supervised specialty dish preparation to satisfy customer requests and cater to various dietary needs.
- Observed food safety and sanitation protocols to reduce germ spread.
- Selected and developed recipes and planned menus, driving consistent food quality and production.
- Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Planned menus, ordered supplies and managed kitchen staff.
- Checked quality of food products to meet high standards.
- Developed standard recipes and techniques for food preparation and presentation, promoting consistently high-quality food items.
- Supervised food preparation staff to deliver high-quality results.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Supervised team members during meal service to ensure accuracy of orders.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Trained new chefs on proper cooking techniques and menu items.
Purchasing Officer
Moama Bowling Club
Moama
03.2016 - 03.2021
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Monitored and forecasted upcoming levels of demand to maintain optimal inventory levels.
- Developed and maintained an up-to-date database of suppliers, products, and prices.
- Resolved any issues related to purchased items such as incorrect quantities or late deliveries.
- Managed and mentored purchasing department staff to enhance team performance.
- Evaluated vendor performance in order to maintain existing relationships or establish new ones.
- Conducted market research to identify potential new suppliers and products.
- Oversaw the preparation and processing of purchase orders and documents in accordance with company policies.
- Implemented quality control procedures to ensure received products met required standards.
- Negotiated contracts with suppliers to secure advantageous terms.
- Managed risks associated with supply contracts and agreements.
- Ensured timely delivery of products by establishing strong communication with vendors.
- Coordinated with logistics to ensure timely delivery of purchased items.
Skills
- Knowledge of Food Safety Standards
- Quality Control in Cleanliness
- Excellent customer service
- Employee training
- Order fulfillment
- Staff management
Certification
- Certificte of commercial cookery, Sunraysia College of TAFE 1989
- HR Heavy Vehicle Driver License
- License to perform high risk work
- Classes LF Worksafe
Timeline
Fruit and Veg Wholesale
Pear Tree Echuca
02.2023 - Current
Hospitality/Chef
Caledonian Hotel Echuca
03.2021 - 02.2023
Purchasing Officer
Moama Bowling Club
03.2016 - 03.2021