MARK SNEDDON
Kurri Kurri
Summary
Utilise skills required to further career and working towards achieving personal goals with a positive outlook. Accomplished Sales Manager offering 20 years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Hardworking and driven sales management professional equipped to revitalise sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Business Development Manager
BTP Group
10.2022 - 12.2024
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
NSW FIXED OPERATION BUSINESS DEVELOPMENT MANAGER
Widelandgroup
07.2021 - 09.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Business Development Manager
Trucksmart.pty.ltd
11.2019 - 02.2021
- Client Retention Sales Representative Develop Client Base Meet Budgets New Business Development Strategy.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Maintained professional network of potential clients and business opportunities.
Parts Manager
Adtrans Hino
01.2019 - 11.2019
- Pursuing Sales and Leads Develop Client Base Spare Parts Interpreting Stock Control Client Retention, Commercial Vehicles.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Established and optimised schedules to keep coverage and service in line with forecasted demands.
- Submitted reports to senior management to aid in business decision-making and planning.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Gathered pertinent information to place orders for Parts department, customers and Service mechanics.
Business Development Manager
Whites Diesel Australia
01.2014 - 12.2018
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
- Scheduled promotional activities in accordance with available inventory and staff resources.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
- Increased sales over 10%.
Spare Parts Manager
Adtrans Hino
01.2012 - 01.2014
- Accounts Management Client Retention Sales Representative Meet Budgets Pursuing Sales and Leads 2 Staff Management Develop Client Base Spare Parts Interpreting.
- Liaised with internal teams to develop, implement and maintain proactive sales and marketing approach for distribution of parts and services.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Monitored order cycle, ordered OEM parts and completed corresponding paperwork to maintain adequate stock levels.
- Generated reports in CRM and ERP to assess stock and aid in sales projections.
- Adjusted stock to curtail accumulation of unused or old parts.
- Collaborated with service department and collision center to provide timely and accurate parts fulfillment.
- Interfaced with parts warehouse on internal purchase orders and deliveries to expedite processing for urgent requests.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Parts - Accounts Manager
Daimler Trucks
02.1998 - 01.2012
- Accounts Management Client Retention Sales Representative Meet Budgets Pursuing Sales and Leads Staff Management Develop Client Base Spare Parts Interpreting Stock Control 3.
- Identified and capitalized on community business opportunities with effective networking.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Developed process improvements to increase efficiency and productivity and presented to management for approval.
- Optimized employee performance, output and morale through development of enticing incentive programs.
- Assessed budget plans and present costs to forecast trends and recommend changes.
- Prepared monthly reports, including payment and account reconciliations and financial statements.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
School Certificate - Year 10 -
Wallsend High School
01.1987
Skills
- Sales Representative
- Pursuing Sales and Leads
- Excellent communication skills
- Develop Sales Estimates
- Heavy Commercial Industry Experience
- Accounts Management
- Budget
- Client Retention
- Storeman
- Organization of Delivery
- Team player
- Customer service
- Receptionist
- Reliable
- Strategic Account Development
- Sales processes
Certification
- CSP - Certified Sales Professional.
- Automotive Parts Interpreter(specialist)-Certificate of Service.
- Building Trade Certificate-Reynolds and Reynolds.
- Certified Commercial Vehicle Parts Training Mercedes Benz.
- Freightliner Parts Training - Statement of Attainment.
- Hino Parts Interpreter Training -Statement of Attainment.
- Ford New Holland Parts Training.
- Fuso parts interpreter Training-Statement of Attainment.
- Fork lift Operator-Statement of Attainment.
- Roadranger Drive Train Systems-Service Training Certificate.
- Certificate III - Automotive Sales.
References
- Alex Pyziakos Thiess Senior Asset Specialist,Australia Asset Operational Support - 0459283523
- Karen Howard - Service Advisor - Collisons Repairs - 0414 729 964.
- Jeff Krah - Parts manager - 0499110813
- Https://www.linkedin.com/in/mark-sneddon-82a047116/
Education
Wallsend, NSW
Acknowledgements
- Daimler Chrysler – 10 Year Long Service Award.
Timeline
Business Development Manager
BTP Group
10.2022 - 12.2024
NSW FIXED OPERATION BUSINESS DEVELOPMENT MANAGER
Widelandgroup
07.2021 - 09.2022
Business Development Manager
Trucksmart.pty.ltd
11.2019 - 02.2021
Parts Manager
Adtrans Hino
01.2019 - 11.2019
Business Development Manager
Whites Diesel Australia
01.2014 - 12.2018
Spare Parts Manager
Adtrans Hino
01.2012 - 01.2014
Parts - Accounts Manager
Daimler Trucks
02.1998 - 01.2012
- CSP - Certified Sales Professional.
- Automotive Parts Interpreter(specialist)-Certificate of Service.
- Building Trade Certificate-Reynolds and Reynolds.
- Certified Commercial Vehicle Parts Training Mercedes Benz.
- Freightliner Parts Training - Statement of Attainment.
- Hino Parts Interpreter Training -Statement of Attainment.
- Ford New Holland Parts Training.
- Fuso parts interpreter Training-Statement of Attainment.
- Fork lift Operator-Statement of Attainment.
- Roadranger Drive Train Systems-Service Training Certificate.
- Certificate III - Automotive Sales.
School Certificate - Year 10 -
Wallsend High School
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