Mark Strutt

• Coaching Managers to achieve there store targets
• Troubleshot, brainstormed and collaborated with fellow coaches on ways to make coaching more impactful for clients.
• Monitored and analyzed clients' progress, results and overall satisfaction to implement process improvement initiatives.

ROSTERS

APPROVE SHIFTS

STOCK MANAGEMENT -

ORDER STOCK

PRODUCT PURCHASING FOR HIGHER GP

MANAGE STOCK ROTATION

ALLOCATIONS

CLEARING OUT SLOW MOVING LINES

INVOICING

STOCKTAKE

TRANSFERING STOCK

MERCHANDISING STOCK

CASH CONTROL

STAFF COMMUNCATION

PEOPLE & TRAINING

HIRE & INDUCT NEW STAFF

STAFF TRAINING

PRODUCT KNOWLEDGE

STAFF REVIEWS

CUSTOMER SERVICE

MARKETING & PROMOTIONS

INSTORE SPECIALS

CO-ORDINATE PROMOTIONS

CO-ORDINATE IN-STORE TASTING

EXTERNAL PROMOTING – SIGNAGE

COMMUNITY INVOLVEMENT

iCONTROL REPORTS

PRODUCT LOOKUP OTHER STORES

COSTING PRODUCTS

TICKETING

POWER BI REPORTS

P&L’s

CCTV

• Recruiting, training, supervising and appraising staff
• Managing budgets
• Maintaining statistical and financial records
• Dealing with customer queries and complaints
• Overseeing pricing and stock control
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so
• Ensuring compliance with health and safety legislation
• Preparing promotional materials and displays
• Liaising with head office

• Ordering stock
• Changing specials (fortnightly)
• Setting up displays
• Stocktakes
• Open & Close Busy drive through Bottle shop
• Cash Handling & Eftpos
• Serving customers including up selling promoted lines, Merchandising and display building.
• While I was at the Detached bottle Shop, I took the sales from $16K a week to $65K a week as the Bottle Shop Manager

• Sales – including cold calling
• Working within a 90 plan (CRM)
• Maintaining Set Budgets
• On premise building relationships, Wine lists and food & Beverage matching.
• Off Premise Building and maintaining relationships with owners & managers to help build their business
• In Store Displays
• Promotions & Instore tastings
• Building relationships with clients