Hi, I’m
MARK VILLAFUERTE
Melbourne,VIC
Judge a man by his questions rather than his answers.
Voltaire
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
years of professional experience
Work History
SERCO Immigration Services
Detention Service Officer
08.2018 - Current
Job overview
- Duties include but are not limited to Detention center tasks,Transport and escort,alternative places of detention tasks, and security.
- Recorded information on prisoner identification, charges, and incidences of inmate disturbance
- Inspected facility regularly for security breaches, contraband, and unsanitary conditions
- Performed physical searches such as pat-downs and strip searches
- Conducted routine and emergency, head counts
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals
- Inspected work sites and crew trucks for contraband, cleanliness, and safety
- Transported inmates to and from court, medical appointments and other correctional facilities
- Inspected facility regularly for security breaches, contraband and unsanitary conditions
- Recorded information on prisoner identification, charges and incidences of inmate disturbance
- Monitored door access and security cameras to provide safety and security of facility
- Observed conduct and behavior of detainees to prevent disturbances and escapes
- Searched cells of inmates to identify and confiscate contraband and other prohibited items
- Escorted inmates to and from cells, court, hospitals, and medical appointments
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers
- Conducted routine and emergency head counts
Challenger Security
Security Guard
01.2017 - 01.2018
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Static Guard at Tiffany and Co. and Hermes Collins Street.
Crown Casino, Casino Security duties
Security Officer
01.2017 - 01.2018
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Reported suspicious activities and persons to law enforcement
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Screened individuals and prevented passage of prohibited articles into restricted areas
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets
MA Security
Security Guard
01.2017 - 01.2018
Job overview
- Loss Prevention at Chemist Warehouse Werribee and Geelong
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
- Responded quickly to emergency situations to assess and deflect issues
MSS Security
Events Security Officer, Campus Security Officer
01.2016 - 01.2017
Job overview
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Utilized radio, telephone and [Type] communications equipment to contact other on-campus personnel and external authorities.
- Obtained CPR, First Aid and [Type] certifications in preparation for on-campus emergencies.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Campus Security Officer at Melbourne University.
Prosegur Australia Pty Ltd
Armed Guard/ Cash
01.2015 - 01.2016
Job overview
- Securely transport money and valuables from Myki machines and businesses around Victoria to appropriate destinations
- Securely load and collect money from Myki machines around CBD area and Metro
- Train stations
- Ensure cash and valuables collected are dropped off safely at commercial banks
- Document and keep detailed records of cash pickup and deliveries
Delivery Transport Driver, Business/ Owner Driver
01.2013 - 01.2015
Job overview
- Manual loading of parcels from Australian Air Express depot in Tullamarine and deliver to businesses and residential clients
- Manual loading of parcels from TNT Tullamarine depot and deliver to businesses and
- Residential clients
- Scan each delivers onboard using handheld system device
- Obtain signatures for each delivery from recipients or representatives
- Ensure that parcels are handled with extreme care
- Pick-up parcels from clients and transport it back to the depot
- Work efficiently to maximize productivity and planning routes
- Ensure that parcels are delivered on time
- Develop a rapport with customers.
Victoria
Protective Service Officer
01.2012 - 01.2013
Job overview
- Proactively patrolling platforms, car parks and surrounds, dealing with anti-social behaviour,
- Property damage, alcohol, and the transport-related offence as they arise
- Build and maintain rapport with commuters and the surrounding community to gain trust in the safety of the station
- Monitoring peak hour train services
- Reporting directly to the supervisor, a Transit Police Sergeant
- Maintaining a visible presence and engaging with the community.
William Adams Caterpillar
Trades Assistant/ Diesel Truck Mechanic
01.2008 - 01.2012
Job overview
- Assist and maintain company standards in Truck Service Department
- Assure customer satisfaction and value for money when machines are brought into the shops for repairs
- Maintain a safe working environment for all colleagues
- Ensure that all quality assurance procedures are followed, and all company property is not abused
- Perform engine and chassis maintenance on trucks as per Caterpillar Engine specifications.
- Experienced in using and maintaining specialized tools and equipment associated with trades
Education
Australian College of Applied PsychologyMelbourne, VIC
Bachelor of Policing and Justice
07.2018
JMC AcademyMelbourne, VIC
Diploma from Audio Engineering and Sound Production
2015
Kangan InstituteMelbourne, VIC
Cert III in Security Operations (Armed Guard/Cash in Transit)
2015
Skills
- Active Listening
- Communication Skills
- Interpersonal Communication
- Initiative and Problem-solving
- Abilities
- Leadership Skills
- PROFILE
- Experienced Detention Service Officer with 8 years of background in the security industry and
- Similar roles Seeking to leverage the knowledge of security and safety in the public service
- Sector Aiming to further my career in law enforcement and apply my theoretical knowledge from my completed Bachelors Degree in Policing and Justice
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Detention Service Officer
SERCO Immigration Services
08.2018 - Current
Security Guard
Challenger Security
01.2017 - 01.2018
Security Officer
Crown Casino, Casino Security duties
01.2017 - 01.2018
Security Guard
MA Security
01.2017 - 01.2018
Events Security Officer, Campus Security Officer
MSS Security
01.2016 - 01.2017
Armed Guard/ Cash
Prosegur Australia Pty Ltd
01.2015 - 01.2016
Delivery Transport Driver, Business/ Owner Driver
01.2013 - 01.2015
Protective Service Officer
Victoria
01.2012 - 01.2013
Trades Assistant/ Diesel Truck Mechanic
William Adams Caterpillar
01.2008 - 01.2012
Australian College of Applied Psychology
Bachelor of Policing and Justice
JMC Academy
Diploma from Audio Engineering and Sound Production
Kangan Institute
Cert III in Security Operations (Armed Guard/Cash in Transit)
Similar Profiles
MANISH SHARMAMANISH SHARMA
Detention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention CentreDetention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention Centre
Harry PrestonHarry Preston
Dentention Service Officer at Serco Immigration ServicesDentention Service Officer at Serco Immigration Services
Richard AllenRichard Allen
DSO - Control Room Operations at Serco Immigration ServicesDSO - Control Room Operations at Serco Immigration Services
Amber JohnsonAmber Johnson
Facility Operations Manager at Serco Immigration ServicesFacility Operations Manager at Serco Immigration Services
JOANNE McMANUSJOANNE McMANUS
Legal Assistant at Madgwicks LawyersLegal Assistant at Madgwicks Lawyers