Mark Walker
Lake Munmorah,NSW
Summary
Versatile and results-oriented professional with experience at Community Transport Central Coast, adept in logbook management and fostering positive customer relations. Demonstrated ability to navigate challenging conditions and streamline operations. Excels in decision-making under pressure and vehicle maintenance, ensuring optimal performance and safety.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Driver Specialist
Community Transport Central Coast
07.2012 - 09.2024
- Organized documentation for each destination accurately, reducing errors and potential discrepancies.
- Navigated challenging weather conditions safely while maintaining appointment deadlines, demonstrating adaptability under pressure.
- Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
- Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Wine Technician
Constellation Brands
01.1999 - 10.2009
- Supported the winemaking team in achieving desired production schedules by assisting with equipment setup, breakdown, and thorough sanitation procedures.
- Assisted with grape processing at harvest time, ensuring high-quality raw materials for wine production.
- Streamlined workflow for the cellar crew through effective communication of daily tasks assignments based on the priorities set by the supervisory team.
- Facilitated smooth barrel transfers by operating forklifts safely and efficiently, minimizing product loss during transportation.
- Increased operational efficiency by meticulously tracking inventory levels of bottles, barrels, chemicals, labels, corks while maintaining accurate records for easy access when required.
- Ensured timely completion of winemaking tasks by effectively managing and prioritizing workloads during harvest season.
- Contributed to a positive workplace culture by fostering strong relationships with team members and consistently demonstrating a strong work ethic.
Police Officer
Australian Federal Police
10.1983 - 10.1997
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Conducted searches of individuals, vehicles and premises.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
Education
Graduate Certificate - Food And Wine Technology
Barossa Institute of Technology
Nuriootpa, SA04-2007
Certificate III - Tourism And Travel Management
School of Hospitality Studies
Adelaide, SA11-1998
Graduate Certificate - Architectural Drafting Technology
Institute of Technology
Granville, NSW11-1980
High School Diploma -
Marist Brothers High
Westmead, NSW12-1977
Skills
- Logbook management
- Decision-Making Under Pressure
- Vehicle maintenance knowledge
- Excellent navigation
- Driver Training Experience
- Weather Condition Adaptation
- Traffic law compliance
- Customer Service
- Time Management
Certification
- First Aid/CPR/AED Certification
- Work with Children clearance
- Driver Licence: C, MR, R
Timeline
Driver Specialist
Community Transport Central Coast
07.2012 - 09.2024
Wine Technician
Constellation Brands
01.1999 - 10.2009
Police Officer
Australian Federal Police
10.1983 - 10.1997
- First Aid/CPR/AED Certification
- Work with Children clearance
- Driver Licence: C, MR, R
Graduate Certificate - Food And Wine Technology
Barossa Institute of Technology
Certificate III - Tourism And Travel Management
School of Hospitality Studies
Graduate Certificate - Architectural Drafting Technology
Institute of Technology
High School Diploma -
Marist Brothers High
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