Mark WATSON
Kiama
Summary
Team Leader who is experienced, knowledgeable and dedicated to providing a professional response to investigations into criminal activities and responding to emergency situations. Embodies the standards of the code of conduct and positively inspiring colleagues and the wider community.
Overview
29
29
years of professional experience
Work History
Sergeant - Team Leader, Proactive Crime Team
NSW Police Force
12.2016 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with corporate policies, procedures and quality requirements.
- Worked with team to identify areas of improvement in the performance of the team and devised solutions to improve quality and performance.
- Built strong relationships with team members and members of the public through positive attitude and professional response.
- Established open and professional relationships with team members to achieve quick resolutions for investigations.
- Conducted and supervised investigations into major and volume crime, police performance or corruption issues, and ensuring their compliance with legal requirements at a court of law or corporate policies.
- Developed strong communication and negotiation skills in all socio-economic areas in society
Sergeant - Team Leader, General Duties
NSW Police Force
09.2006 - 12.2016
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with policy, procedures and legal requirements.
- Supervised and provided a daily policing response to crime or emergency situations within the community
General Duty Investigator /Police Officer
NSW Police Force
05.1996 - 09.2006
- Investigated criminal offences and emergencies in the community
- Gave official police evidence, and administrative paperwork for court hearings at Local and Dsitrict Courts.
- Reported and investigated allegations of misconduct against police officers.
- Produced comprehensive investigative reports and official correspondence for criminal prosecution and administerial files.
Telstra Technician
Telstra
01.1995 - 05.1996
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Replaced and set up phone systems including remote telephone exchanges
- Observed equipment operation to diagnose and troubleshoot reported issues.
Education
Diploma of Policing - Policing
Charles Sturt University
Wagga Wagga, NSW10.2001
High School Certificate - HSC
Billabong High School
Culcairn, NSW11.1993
Skills
- Verbal and Written Communication
- Analytical Thinking
- Evaluating Employee Work
- Complex Problem-Solving
- Law Enforcement
- Teamwork and Collaboration
- Effective Customer Service
- Conflict Resolution
Timeline
Sergeant - Team Leader, Proactive Crime Team
NSW Police Force
12.2016 - Current
Sergeant - Team Leader, General Duties
NSW Police Force
09.2006 - 12.2016
General Duty Investigator /Police Officer
NSW Police Force
05.1996 - 09.2006
Telstra Technician
Telstra
01.1995 - 05.1996
Diploma of Policing - Policing
Charles Sturt University
High School Certificate - HSC
Billabong High School
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