Mark Whitson
Clontarf,QLD
Summary
Dynamic and results-driven professional with extensive law enforcement experience at Queensland Police Service. Proven expertise in crisis intervention and conflict resolution, consistently fostering community engagement. Adept at analytical thinking and technical report writing, I excel in delivering effective solutions while upholding ethical standards and enhancing public safety.
Overview
29
29
years of professional experience
Work History
Police Officer Senior Constable
Queensland Police Service
Varied, QLD
08.2017 - Current
- Keep people, places and communities of Queensland safe through excellence in policing and community safety services
- Espouse, practice and fulfil duties in a manner consistent with the QPS Values of Integrity, respect and courage.
- Control available resources (internal and external) through effective management techniques aimed at service delivery, crime prevention and detection.
- Implement, manage and apply problem solving approaches to bring about improved service delivery.
- Fulfill duties in a manner consistent with Leadership Competencies for Queensland (LC4Q)
- Maintain and uphold a standard of personal integrity as required by the Commissioner of the Queensland Police Service.
- Successfully completed the Field Training Program.
- Officer in Charge (including Shopfronts) including independent working.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Performed CPR and other rescue techniques on individuals in medical emergencies
- Provide operational policing services to the community by protecting life and property, preserving peace and safety, preventing crime.
- Upholding law in a manner which has regard for the public good and rights of individuals
- Maintain operational safety under varying work conditions and in diverse locations
- Adhere to guidelines relating to uniform and safe practices for the use and maintenance of accoutrements and police equipment.
- Undertake operational patrols, respond to situations to enforce laws and/or maintain public order, exercise police powers, investigate incidents or offences, and prepare and present evidence in a judicial or quasi-judicial setting.
- Lawfully operate police vehicles safely in varying road, terrain and operational conditions, including the systematic, safe and efficient control of all vehicle functions, and effective management of hazardous situations.
- Gather and exchange information from and with the community; and use analytical and keyboard skills, recording equipment and information systems to record, organise and analyse information.
- Perform administrative duties in support of operational responsibilities; prepare forms, correspondence and reports and where required apply professional judgement in the issuing of licences and/or regulatory authorisations.
- Manage a wide range of persons who are placed in care, detained in custody or require assistance pending the arrival of qualified personnel.
- Utilise appropriate communication, practical and physical skills in order to protect persons from harm or further casualty and to deal with uncooperative/aggressive people.
- Perform duties in a professional and ethical manner, participate in teamwork, maintain and develop ongoing personal performance standards and competence, manage personal work priorities, assist and support other personnel.
- Provide the public with service and support, utilise problem-solving techniques and adapt communication strategies to meet client needs, stay abreast of current affairs, and foster a positive organisational image in the community
- Uses sound reasoning to assess situations and evaluate alternative courses of action. Knows when to escalate issues to supervisor.
- Knows where to find relevant information; asks questions to ensure full understanding; verifies information; uses common sense and dissemination protocols in conveying information to others.
- Identifies issues that may impact on tasks; alerts supervisor
- Understands team and individual capabilities; effectively uses own capabilities.
- Demonstrates familiarity with legislative and compliance with legislative policy and regulatory frameworks relevant to the QPS; develops technical proficiency in the use of equipment and programs.
- Prioritises, reschedules and reorganises own work to reflect changes in priorities, adjusts own schedule to suit colleagues’ and business needs.
- Develops positive relationships with team members; actively participates in teamwork and activities to achieve objectives.
- Provides courteous, prompt and professional service; manages client expectations.
- Acknowledges and respects a broad range of social and cultural customs, beliefs and values; engages with the community and encourages their involvement.
- Understands and acts on constructive feedback.
- Demonstrates behaviours consistent with public sector and QPS values and standards of practice and behaves honestly, ethically, professionally and impartially.
- Remains calm and thinks clearly in a crisis. Maintains professional ethics even when pressured by others.
- Maintains productive performance even in difficult circumstances.
- Seeks to improve own performance.
- Communicates with influence - Seeks to understand audience and tailors communication style and message accordingly.
- Structures written and oral communication to ensure clarity.
- Considers diversity during fact-finding interviews and adapts approach to suit.
- Listens to, considers and acknowledges different ideas and discusses issues credibly and thoughtfully provides ideas in keeping with QPS values.
- Be trained and rotate through varying positons including watch house, beat patrol, enquiry office, communications room, tactical crime squad where attached to station.
- Undertake training to become a Field Training Officer (FTO) a mentoring role to academy graduates.
- Perform shift work
- Manage and deal with public perceptions of police and policing.
- Attend traumatic incidents (e.g. accident, fatality, and child abuse situation); and perform duties in varying work conditions.
- Leads strategically ▪ Stimulates ideas and innovation ▪ leads change in complex environments ▪ Makes insightful decisions
- Develops and mobilises talent ▪ Builds enduring relationships ▪ Inspires others ▪ Drives accountability and outcomes
- Fosters healthy and inclusive workplaces ▪ Pursues continuous growth ▪ Demonstrates sound governance.
- Relief work in the role of Acting Sergeant/Shift supervisor.
Qld Police Officer Constable
Queensland Police Service
Brisbane, QLD
02.2010 - 08.2017
- Provide operational policing services to the community by protecting life and property, preserving peace and safety, preventing crime.
- Upholding law in a manner which has regard for the public good and rights of individuals
- Maintain operational safety under varying work conditions and in diverse locations
- Adhere to guidelines relating to uniform and safe practices for the use and maintenance of accoutrements and police equipment.
- Undertake operational patrols, respond to situations to enforce laws and/or maintain public order, exercise police powers, investigate incidents or offences, and prepare and present evidence in a judicial or quasi-judicial setting.
- Lawfully operate police vehicles safely in varying road, terrain and operational conditions, including the systematic, safe and efficient control of all vehicle functions, and effective management of hazardous situations.
- Gather and exchange information from and with the community; and use analytical and keyboard skills, recording equipment and information systems to record, organise and analyse information.
- Perform administrative duties in support of operational responsibilities; prepare forms, correspondence and reports and where required apply professional judgement in the issuing of licences and/or regulatory authorisations.
- Manage a wide range of persons who are placed in care, detained in custody or require assistance pending the arrival of qualified personnel.
- Utilise appropriate communication, practical and physical skills in order to protect persons from harm or further casualty and to deal with uncooperative/aggressive people.
- Perform duties in a professional and ethical manner, participate in teamwork, maintain and develop ongoing personal performance standards and competence, manage personal work priorities, assist and support other personnel.
- Provide the public with service and support, utilise problem-solving techniques and adapt communication strategies to meet client needs, stay abreast of current affairs, and foster a positive organisational image in the community
- Uses sound reasoning to assess situations and evaluate alternative courses of action. Knows when to escalate issues to supervisor.
- Knows where to find relevant information; asks questions to ensure full understanding; verifies information; uses common sense and dissemination protocols in conveying information to others.
- Identifies issues that may impact on tasks; alerts supervisor
- Understands team and individual capabilities; effectively uses own capabilities.
- Demonstrates familiarity with legislative and compliance with legislative policy and regulatory frameworks relevant to the QPS; develops technical proficiency in the use of equipment and programs.
- Prioritises, reschedules and reorganises own work to reflect changes in priorities, adjusts own schedule to suit colleagues’ and business needs.
- Develops positive relationships with team members; actively participates in teamwork and activities to achieve objectives.
- Provides courteous, prompt and professional service; manages client expectations.
- Acknowledges and respects a broad range of social and cultural customs, beliefs and values; engages with the community and encourages their involvement.
- Understands and acts on constructive feedback.
- Demonstrates behaviours consistent with public sector and QPS values and standards of practice and behaves honestly, ethically, professionally and impartially.
- Remains calm and thinks clearly in a crisis. Maintains professional ethics even when pressured by others.
- Maintains productive performance even in difficult circumstances.
- Seeks to improve own performance.
- Communicates with influence - Seeks to understand audience and tailors communication style and message accordingly.
- Structures written and oral communication to ensure clarity.
- Considers diversity during fact-finding interviews and adapts approach to suit.
- Listens to, considers and acknowledges different ideas and discusses issues credibly and thoughtfully provides ideas in keeping with QPS values.
- Be trained and rotate through varying positons including watch house, beat patrol, enquiry office, communications room, tactical crime squad where attached to station.
- Undertake training to become a Field Training Officer (FTO) a mentoring role to academy graduates.
- Perform shift work
- Manage and deal with public perceptions of police and policing.
- Attend traumatic incidents (e.g. accident, fatality, and child abuse situation); and perform duties in varying work conditions.
Production Manager
Ludowici MPE
Banyo, QLD
04.2007 - 01.2010
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Met or exceeded target for on-time customer shipments.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Liaised between senior plant management and line-level supervision to maintain open communications.
- Coordinated with suppliers to ensure timely delivery of materials and components.
- Directed cost reduction and process improvements to boost workflows and productivity.
- Collaborated with leadership to develop production department budget and forecast.
- Supervised maintenance activities for manufacturing machines and equipment.
- Reviewed quality control reports monitoring various aspects.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Kept permits current and accurate for legally-sound operations.
- Improved efficiency by minimizing downtime.
- Facilitated communication between departments to ensure project alignment.
- Developed and implemented production schedules to ensure timely completion of projects.
- Supported audit reviews and initiated corrective actions.
- Aided raw material planning and escalated supplier issues, preventing shortages.
- Resolved conflicts among personnel within the department when necessary.
- Established clear communication channels between management and staff members.
- Established and updated production schedules to meet changing demands.
- Scheduled staff work assignments, rotations and overtime.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Partnered with human resources on training compliance and performance progression methodologies.
- Mitigated production issue risks by identifying potential problems and taking effective action.
- Negotiated materials with suppliers to remain within budget.
- Created SOPs and documented system, planning criteria and procedures.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Negotiated contracts with vendors for supplies needed for the production process.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Developed and implemented significant process improvements to enhance department quality and throughput.
- Developed performance metrics to track progress against established goals.
- Maintained accurate records of production data such as labor costs, output, and quality control results.
Leading Hand Mechanical
Ludowici MPE
Banyo, QLD
04.2005 - 04.2007
- Maintained accurate records of inventory levels, stock movements and personnel shifts.
- Communicated effectively with colleagues at all levels within the organisation.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Performed regular inspections of equipment and tools used in production processes.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Accepted, processed and quickly filled orders.
- Implemented effective strategies to reduce wastage during manufacturing processes.
- Trained new employees regarding warehouse procedures and standards.
- Resolved customer complaints promptly, escalating them as necessary when appropriate.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Resolved conflicts between staff members in a professional manner.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Assembled cartons, crates, and containers to prepare for shipping.
- Adhered to company policies, industry regulations and safety guidelines.
- All Previous Engineering Tradesperson Mechanical duties
Engineering Tradesperson Mechanical
Ludowici MPE
Banyo, QLD
04.2000 - 04.2005
- Adhered closely to safety protocols, applicable regulations and industry best practices.
- Prepared construction sites, materials and tools for specific projects and loaded and unloaded equipment and products.
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
- Used hand tools such as hammers, wrenches and screwdrivers to complete tasks efficiently.
- Threaded and installed pipe using pipe wrench and dies.
- Tested, diagnosed and replaced defective equipment.
- Assembled and disassembled boilers, tanks, vats, pressure vessels, exchangers and heaters according to blueprint specifications.
- Fabricated metal components using welding and cutting tools.
- Read and interpreted specifications, diagrams and blueprints for job.
- Cleaned machine parts with solvents before assembly or installation.
- Maintained accurate records of work performed on each piece of equipment.
- Installed, maintained and repaired gas meters, regulator, gas lines and gas appliances.
- Put together and took apart scaffolding and other temporary structures.
- Adjusted functional parts of mechanical devices as needed.
- Identifying signs of potential problems with boilers and pressure vessels, such as tube leakage, scaling, pitting, metals discoloration and refractory failures.
- Communicated with management and customers at project completion and verified customer satisfaction with finished work.
- Troubleshot and maintained auxiliary equipment.
- Threaded pipes using specified machinery.
- Ensured all safety protocols were followed when handling hazardous materials.
- Aligned machines properly for efficient operation.
- Provided technical support to colleagues when required.
- Engaged in preparation work to ready worksite for installers.
- Used welding and soldering equipment to join sheet metal components following blueprints and job specifications.
- Drilled and tapped holes for installation of studs.
- Performed preventative maintenance on equipment to ensure proper operation.
- Assembled and installed a variety of mechanical components, including pumps, motors, fans, valves and compressors.
- Fit and welded piping to prevent leakage.
- Replaced worn out bearings, seals and gaskets in engines and related equipment.
Engineering Tradesperson Mechanical
Labor Hire
Pinjara Hills, QLD
01.2000 - 03.2000
- Operated equipment and machinery according to safety guidelines.
- Updated and maintained databases with current information.
- Worked with cross-functional teams to achieve goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Fitter & Turner Machinist Apprentice
Brisbane Water
Brisbane, QLD
01.1996 - 01.2000
- Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
- Observed and documented project progress for learning purposes.
- Completed all assigned tasks within specified deadlines to ensure project continuity.
- Assisted tradesmen and machine operators in construction projects.
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
- Conducted basic maintenance and troubleshooting of machinery under guidance.
- Prepared construction sites, materials and tools for specific projects and loaded and unloaded equipment and products.
- Worked closely with mentors to understand project objectives.
- Assisted colleagues in accomplishing planned procedures or activities to increase productivity.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
Education
Diploma of Public Safety - Policing
Queensland Police Service
Brisbane, QLD08-2011
High School Diploma -
Dakabin State High School
Dakabin, QLD11-1995
Skills
- Law Enforcement Experience
- Crisis intervention and deescalation
- Conflict resolution
- Community engagement
- Technical Report Writing
- Analytical thinking
- Decision making
- Customer service
- Communication skills
- Critical Thinking for Problem Solving
- Consistent Reliability
- Commitment to Ethical Standards
Affiliations
Hobbies include fishing and camping.
Accomplishments
- multiple awards given as a result of actions undertaken as a QPS First Response Officer
Timeline
Police Officer Senior Constable
Queensland Police Service
08.2017 - Current
Qld Police Officer Constable
Queensland Police Service
02.2010 - 08.2017
Production Manager
Ludowici MPE
04.2007 - 01.2010
Leading Hand Mechanical
Ludowici MPE
04.2005 - 04.2007
Engineering Tradesperson Mechanical
Ludowici MPE
04.2000 - 04.2005
Engineering Tradesperson Mechanical
Labor Hire
01.2000 - 03.2000
Fitter & Turner Machinist Apprentice
Brisbane Water
01.1996 - 01.2000
Diploma of Public Safety - Policing
Queensland Police Service
High School Diploma -
Dakabin State High School
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