Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Zanatta

VIC

Summary

With an exceptional driving record and 10 years of experience as a Bus Driver, I'm ready to take the next step in my career and join an icon of Melbourne, the city that boasts the largest tram network in the world, Yarra Trams. I am a passionate transportation professional and have a strong commitment to the health and safety of passengers and other road users whilst delivering punctual on time services to the community.

Overview

13
13
years of professional experience

Work History

Bus Driver

Ventura
08.2013 - 06.2023
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Developed and maintained positive relationships with passengers and other drivers.
  • Experienced in route service, charter and school runs

Fitness Centre Coordinator

Strategic Lifestyle Management
01.2011 - 07.2013
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.

Gym Instructor/Personal Trainer

Bennettswood Gym/Your Gym
01.2010 - 12.2010
  • Fitness Screening
  • Nutritional Advice
  • Administrative Duties

Education

Certificates III/IV in Fitness. -

Box Hill Institute
2010

Bachelor of Business - Marketing And Management

Swinburne University of Technology
2009

Diploma - Business Management And Human Resources

Swinburne University of Technology
2006

Victorian Certificate of Education - undefined

Forest Hill Secondary College
2005

Skills

    SAFETY FOCUSED

  • Commitment to safety and focus is a top priority while driving the bus
  • I have 10 years of safe driving on the road with no at fault accidents
  • Excellent Navigation and Road Safety

    • PASSENGER SERVICE

  • Passion for getting passengers to their destination on time, every time, safely and comfortably
  • Always being respectful and inclusive of all individuals
  • Responsible for providing exceptional passenger service
  • Presenting myself professionally to passengers and helping them with any problems passengers have

    • TEAMWORK

  • Working with my supervisor and other bus drivers when services ran late
  • Organising buses at the depot ready for departure
  • Liaising with the mechanics when vehicles were defective or needed service
  • Working with the supervisor and other drivers over the 2-way radio when there was a detour or accident on route

    • TIME MANAGEMENT SKILLS

  • Bus driving requires exceptional multi-task skills whilst maintaining concentration over a long period of time
  • Excellent ability to cope with pressure and be resilient
  • Have worked a rotating roster for 10 years
  • Have been rostered for shifts that have early starts or late finishes
  • Have worked weekends and public holidays
  • Have worked 40 hour weeks for multiple years plus overtime
  • Excellent time management skills as demonstrated through the ability to drive the bus on time and make time points
  • Managing shift swaps with other drivers

    • LEADERSHIP

  • Leadership skills strengthened through helping new drivers and supervisors
  • Always approachable and known to have the answers

    • VEHICLE INSPECTION

  • All Vehicles inspected prior to departures for damage, faults and other issues
  • Defecting and reporting vehicles when issues found
  • Always keeps personal logs of vehicles driven as well as any issues had or reported

    • COMMUNICATION SKILLS

  • Very clear and accurate communication skills
  • Using a 2-way radio to communicate with supervisors and other drivers

Timeline

Bus Driver

Ventura
08.2013 - 06.2023

Fitness Centre Coordinator

Strategic Lifestyle Management
01.2011 - 07.2013

Gym Instructor/Personal Trainer

Bennettswood Gym/Your Gym
01.2010 - 12.2010

Certificates III/IV in Fitness. -

Box Hill Institute

Bachelor of Business - Marketing And Management

Swinburne University of Technology

Diploma - Business Management And Human Resources

Swinburne University of Technology

Victorian Certificate of Education - undefined

Forest Hill Secondary College

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Mark Zanatta