Mark Anthony Catalan
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in nursing home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Extended Care Assistant
The Manor One Care
10.2023 - Current
- Assisted residents with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of residents by assisting with bathing, dressing, dental care and personal grooming.
- Provided safe mobility support to help residents move around personal and public spaces.
- Provided emotional and social support to clients while encouraging them to attend their lifestyle regime.
- Reported urgent care to the nursing staff and document care according to facility's protocol.
- Assisted the nursing staff in clients' care by implementing tasks such as catheter and stoma care.
- Maintained detailed documentation of patients' progress and care plans, facilitating efficient communication among healthcare providers.
- Provided assistance with meal preparation and feeding as needed, adhering to dietary restrictions and promoting proper nutrition among clients under extended care supervision.
- Conducted safety checks throughout the facility, mitigating potential hazards and maintaining a secure environment for patients and staff alike.
- Maintained a clean and organized environment for patients and staff alike, contributing to an atmosphere of professionalism and care excellence.
- Utilized strong interpersonal skills to establish trustful relationships with both patients and their families.
- Managed supplies inventory effectively, reducing waste while ensuring appropriate stock levels for necessary items at all times.
- Participated in ongoing professional development opportunities to stay current on best practices in extended care nursing.
Process Worker
JBS Foods Australia
10.2023 - 10.2023
- Performed tasks including packing of meat supplies according to manifests for export and distribution.
- Applied barcodes and descriptions on meat supplies for easy identification on distribution.
- Checked quality of goods and packaging are within standards prior to final packaging.
- Prepared, boxed, and staged outgoing shipments.
- Collaborated with team members to achieve daily production goals and consistently meet deadlines.
- Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
- Maintained a clean and organized workspace, resulting in a safer environment for all employees.
Student (Work Placement)
Glenara Lakes Aged Care Facility
05.2023 - 06.2023
- Performed as a student carer/individual support with minimal supervision from nursing staff and carers
- Provided emotional support to elderly clients and their families
- Assisted elderly clients with safe transfers and bedside care including toileting and hygiene.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Liaison and Title Processor
Aragones & Cañete Law Office
01.2020 - 01.2022
- Completed work as an apprentice with minimal supervision both within the office and field work relating to real estate.
- Assisted in preparation of legal documents regarding such as deeds of sale, contractual sale agreements, and special power of attorneys.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Negotiated favourable terms with sellers through careful analysis of pricing structures, service levels, and contract terms.
- Coordinated price adjustment between buyers and sellers.
- Organised transactions between clients involving buying and selling of properties.
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Verifier and Teller
Rural Bank of Rizal Inc., Zamboanga Del Norte
05.2017 - 05.2021
- Attended to assigned regional and rural areas to distribute financial assistance to eligible beneficiaries.
- Certified eligibility of the beneficiaries to ensure that conditions are met during payouts.
- Acted as liaison between different departments including the local government units (LGUs), government departments, and security enforcement agencies.
- Identified potential areas of risk or fraud during the verification process, mitigating potential losses for clients and the company.
- Coordinated with the team members during the payouts and provide assistance in others when required.
- Improved verification accuracy by implementing thorough quality control processes and procedures.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Reduced turnaround time for verification tasks by prioritizing workload and managing resources effectively.
- Posted payments to accounts and maintained records.
Accounting Staff
Edita Y. Bola, CPA Accounting Office
01.2014 - 12.2014
- Prepared legal documents such as business permits, tax returns, and other documents for single and corporate enterprises.
- Processed and submitted monthly benefits to universal pension and health insurance schemes on behalf of employees of associated companies.
- Attended team meetings and provided feedback for quality improvement.
- Ensured accurate fixed asset tracking by performing regular physical inventory counts and reconciliations against system records.
- Supported audit processes by providing accurate documentation and addressing auditor inquiries promptly.
- Maintained up-to-date knowledge of tax regulations, ensuring accurate filing and timely payment of taxes.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Contributed to a positive work environment within the accounting department by actively participating in team meetings and offering support to colleagues when needed.
- Trained new employees on accounting principles and company procedures.
Education
Adult Migrant English Program (Online) -
TAFE New South Wales
Strathfield, New South Wales04.2024
CHC33015 Certificate III in Individual Support (Ageing) -
Work & Training
Launceston, Tasmania06.2023
Electrical Installation and Maintenance NC II -
Technical Education And Skills Development Authority
Zamboannga City, Philippines05.2013
Computer Aided Drafting and Design AutoCAD -
CADDNET Computer Technology Institute, Inc.
Zamboanga City, Philippines03.2012
Bachelor of Science in Computer Science -
AMA Computer College
Zamboanga City, Philippines03.2006
Skills
- Intermediate computer skills
- Good team player and interpersonal skills
- Reliable and hardworking
- Excellent work ethics
- Adaptable and flexible to change/busy environment
- Respectful and compassionate
- Direct patient care
- Flexible schedule and availability
- Documentation and problem solving skills
- Time management and organisation
- Daily living assistance and mobility support
- COVID-19 Safety Policies
Certification
Working with Vulnerable People (Tasmania), Current, 788960383, Child-related Activity, Child and Vulnerable Adult-related (NDIS Endorsed) Activity
References
- Ellen Devlin, Extended Care Assistant, The Manor One Care (Kings Meadows), ide61928@bigpond.net.au, 0419874247
- Atty. Agripina B. Aragones, Aragones & Cañete Law Office, aragonesab1@gmail.com, +63 922 862 5116
- Mr. Paul N. Odantabao, Special Project Head, Rural Bank of Rizal (Zamboanga Del Norte) Inc., cctp@rbrizal.com, +63 946 289 1111/ +63 935 863 7303
Timeline
Extended Care Assistant
The Manor One Care
10.2023 - Current
Process Worker
JBS Foods Australia
10.2023 - 10.2023
Student (Work Placement)
Glenara Lakes Aged Care Facility
05.2023 - 06.2023
Liaison and Title Processor
Aragones & Cañete Law Office
01.2020 - 01.2022
Verifier and Teller
Rural Bank of Rizal Inc., Zamboanga Del Norte
05.2017 - 05.2021
Accounting Staff
Edita Y. Bola, CPA Accounting Office
01.2014 - 12.2014
Adult Migrant English Program (Online) -
TAFE New South Wales
CHC33015 Certificate III in Individual Support (Ageing) -
Work & Training
Electrical Installation and Maintenance NC II -
Technical Education And Skills Development Authority
Computer Aided Drafting and Design AutoCAD -
CADDNET Computer Technology Institute, Inc.
Bachelor of Science in Computer Science -
AMA Computer College
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