MARK DAVE OLARTE RUBIO
U14 214 Wharf Street Queens Park,WA
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Bell Attendant
Intercontinental Perth City
Perth, WA
12.2025 - Current
- Provided exceptional guest service, ensuring a welcoming experience for all visitors.
- Assisted guests with luggage handling, maintaining efficiency during peak check-in and check-out times.
- Coordinated transportation arrangements for guests, enhancing overall satisfaction and convenience.
- Delivered valet services, managing vehicle retrieval and parking operations seamlessly.
Bell Attendant
Park Hyatt Sydney
The Rocks, NSW, Australia
09.2025 - 12.2025
- Bell Attendant / Hotel Porter / Valet
- Park Hyatt ,Sydney
- November 2025 – Present
- Delivered exceptional, personalized guest service by assisting with luggage handling, vehicle parking, and transportation coordination in a five-star hospitality
- Safely managed guest vehicles, maintaining accountability and adhering to strict valet protocols.
Porter and Bell Captain
The Star and The Darling
08.2023 - 08.2024
- Porter and Bell Captain
- August 2023- August 2024 - Porter
- August 2024 - August 2025- Bell Captain
- Supervised and coordinated a team of bell attendants to ensure efficient luggage assistance, valet, and guest escort services.
- Delivered a warm and professional welcome to guests, creating a positive first impression.
- Coordinate closely with the front office and concierge to ensure seamless operations.
- Monitor guest feedback and respond promptly to service concerns.
- Manage scheduling, task assignments, and shift coverage.
Education
SITHFAB021 Provide Service of Alcohol -
Crown Training Academy
Welshpool, WACPP20218 Certificate II in Security Operations -
Crown Training Academy
Welshpool, WAHLTAID011 Provide First Aid -
Crown Training Academy
Welshpool, WASkills
Reliability and punctuality
Initiative and Self-motivation
Strong interpersonal skills
Porter services
Team player attitude
Emergency response readiness
Positive demeanor
Cross-cultural sensitivity
Valet parking proficiency
Safety policies and procedures
Luggage deliveries
Valet assistance
Heavy lifting
Valet parking expertise
Professional presentation
Physical stamina
Multitasking Abilities
Time management
Organizational skills
Customer service excellence
Timeline
Bell Attendant
Intercontinental Perth City
12.2025 - Current
Bell Attendant
Park Hyatt Sydney
09.2025 - 12.2025
Porter and Bell Captain
The Star and The Darling
08.2023 - 08.2024
SITHFAB021 Provide Service of Alcohol -
Crown Training Academy
CPP20218 Certificate II in Security Operations -
Crown Training Academy
HLTAID011 Provide First Aid -
Crown Training Academy