Mark Jay Villanueva
Loganholme,QLD
Summary
Results-driven Quality Assurance Inspector with extensive experience at Australia Country Choice, skilled in defect tracking and quality management. Proven track record of implementing corrective actions that significantly reduced defects. Adept at training and mentoring staff, fostering a culture of excellence and enhancing team performance through effective communication and leadership.
Experienced with performing detailed quality inspections and ensuring compliance with industry standards. Utilizes strong analytical skills to identify and address quality issues swiftly. Knowledge of processes and regulatory requirements essential for maintaining top-tier quality assurance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Assurance Inspector
Australia Country Choice
10.2023 - Current
- Conducted thorough inspections of products to ensure compliance with quality standards and specifications.
- Identified and documented defects, initiating corrective actions to improve product quality.
- Collaborated with production teams to implement process improvements and enhance operational efficiency.
- Trained new staff on quality assurance protocols and inspection techniques, fostering a culture of excellence.
- Led root cause analysis for recurring quality issues, implementing solutions that reduced defects significantly.
- Maintained accurate records of inspections and audits, ensuring compliance with regulatory requirements and internal standards.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Kept detailed records of quality and imperfect products.
- Identified where product issues were coming from and rectified issues.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Recommended changes to assembly and production lines based on repeat product issues.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Collaborated with production staff to establish and meet quality standards
Leading Hand
Australia Country Choice
10.2020 - 09.2023
- Supervised daily operations to ensure adherence to safety and quality standards.
- Mentored team members on best practices and operational efficiency.
- Implemented process improvements resulting in streamlined workflows.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Conducted training sessions to enhance team skills and performance.
- Developed standard operating procedures to maintain consistency across operations.
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Trained employees how to fix problems, correct mistakes, and maximize productivity.
- Mentored junior staff members to enhance their technical skills and boost overall team performance.
Production Worker
Australia Country Choice
03.2020 - 09.2020
- Operated machinery to produce high-quality food products efficiently
- Monitored production line for quality control and adherence to safety standards
- Assisted in training new employees on operational procedures and equipment use
- Implemented process improvements to enhance productivity and reduce waste
- Operated production machinery to ensure efficient food processing.
- Monitored quality control processes to maintain product standards.
Education
Certificate of Competence - Animal Welfare Program
TAFE QLD
QLD09-2024
Certificate IV in Ageing Support - Aged Care
Queensford College
Brisbane, QLD10-2020
Bachelor of Science - Bachelor of Industrial Technology (Electrical)
Batangas State University
Batangas City Philippines04-2013
Skills
- Quality inspections
- Quality management
- File management
- Defect tracking
- Visual inspection
- Quality control tools
- Non-conformance reporting
- Product inspection
- Report preparation
- Preventive measures
- Sample collection
- Corrective actions
- Staff training
- Documentation evaluation
- Quality control
- Production experience
- Inspections and reviews
- Quality processes
- Defect identification
- Inspection procedures
- Training and mentorship
- Employee supervision
- Inspection documentation
- Reporting and analysis
- Specifications reading
- Schematics
- Attention to detail
- Inspection and testing reports
- Decision-making
- Critical thinking
- Rejected materials disposal
Certification
- Beef Boning Room- Knowledge- 19/03/2025
- Beef Boning Room- Practical- 21/03/2025
- Beef Offal Room- Knowledge- 18/12/2025
- Beef Offal Room- Practical- 20/12/2025
- Beef Slaughter Floor- Knowledge- 17/04/2024
- Beef Slaughter Floor- Practical - 26/04/2025
- General Loadout- Knowledge- 24/02/2025
- Certified Animal Welfare Officer,Australia Country Choice- 13/09/2024
Languages
English
Professional Working
Timeline
Quality Assurance Inspector
Australia Country Choice
10.2023 - Current
Leading Hand
Australia Country Choice
10.2020 - 09.2023
Production Worker
Australia Country Choice
03.2020 - 09.2020
Certificate of Competence - Animal Welfare Program
TAFE QLD
Certificate IV in Ageing Support - Aged Care
Queensford College
Bachelor of Science - Bachelor of Industrial Technology (Electrical)
Batangas State University