Summary
Overview
Work History
Education
Skills
Software
Work Availability
Certification
Interests
Timeline
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Mark Kevin Rodriguez

Mark Kevin Rodriguez

Melbourne

Summary

Quality expert with success reviewing features and assessing functionality to identify common and complex software problems. Special experience in Salesforce software illustrated throughout career accomplishments. Collaborates with cross-functional team members to enhance software package quality.

Overview

8
8
years of professional experience

Work History

Software Test Engineer

Accenture
03.2019 - Current
  • Partnered with business analysts to translate complex requirements into effective test cases.
  • Conducted regression testing and submitted observations to development team.
  • Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
  • Investigated causes of non-conforming software.
  • Designed testing scenarios for usability testing.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
  • Created successful test scripts to manage automated feature testing,
  • Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Collaborated with product owners to stay current on intended functionality.

Front End Developer

Accenture
11.2015 - 03.2019
  • Use regulatory and compliance standards for user interface designs.
  • Implemented SEO strategies into front end development practices, improving search engine rankings for client websites.
  • Produced websites compatible with multiple browsers.
  • Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
  • Mentored junior developers on best practices for front end development techniques, fostering a collaborative work environment within the team.
  • Performed unit testing of web applications and troubleshot issues.
  • Troubleshot technical issues related to front end development, ensuring prompt resolution to maintain project timelines.
  • Contributed to projects within Scrum project management environments.
  • Performed user experience quality assurance testing to identify and remedy shortcomings.

Education

Bachelor's Degree

Cebu Institute of Technology - University
Philippines
03.2014

Skills

  • Software development lifecycles
  • Root Cause Analysis
  • Test-driven development
  • Manual Testing
  • Sitecore
  • Salesforce Marketing Cloud
  • WordPress
  • Test Plans and Test Methodologies
  • Team Collaboration
  • Agile Best Practices
  • Software Development Tools: JIRA, Confluence
  • Documentation skills

Software

Sitecore

Salesforce

Salesforce Marketing Cloud

WordPress

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Salesforce Associate

Interests

Badminton

Travel

Timeline

Software Test Engineer

Accenture
03.2019 - Current

Front End Developer

Accenture
11.2015 - 03.2019

Bachelor's Degree

Cebu Institute of Technology - University

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Mark Kevin Rodriguez