Mark Ward
Burpengary,QLD
Summary
Dynamic professional with a strong background in community engagement and customer service, honed at Biosecurity Queensland. Proven ability to enhance team collaboration and ensure compliance with safety regulations. Skilled in monitoring and evaluation, with a commitment to maintaining high standards of cleanliness and hygiene in all environments.
Overview
4
4
years of professional experience
Work History
Field Officer
Biosecurity Queensland
09.2024 - Current
- Enhanced team collaboration through regular communication and, training sessions.
- Promoted a safe working environment by enforcing safety guidelines, conducting regular risk assessments, and addressing potential hazards promptly.
- Ensured compliance with industry standards, policies, and regulations through rigorous inspection protocols and documentation procedures.
Grocery Team Member
Woolworths
10.2023 - 12.2024
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
Facilities Coordinator
Sandgate District State High School
03.2023 - 10.2023
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Served as point of contact for internal and external customers seeking support and information.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Glazier
AllGlaze
11.2021 - 03.2023
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
- Enhanced workplace safety by implementing proper glass handling techniques and adhering to industry regulations.
Education
Registration Certificate - Real Estate
Validum Institute
Rocklea, QLD09-2025
High School Graduatiojn -
Tullawong State High School
Caboolture, QLD11-2021
Skills
- Monitoring and evaluation
- Report analysis
- Community engagement
- Networking and relationship building
- Repairs and maintenance
- Cleanliness and hygiene
- Stock management
- Excellent work ethic
- Customer service expert
Timeline
Field Officer
Biosecurity Queensland
09.2024 - Current
Grocery Team Member
Woolworths
10.2023 - 12.2024
Facilities Coordinator
Sandgate District State High School
03.2023 - 10.2023
Glazier
AllGlaze
11.2021 - 03.2023
Registration Certificate - Real Estate
Validum Institute
High School Graduatiojn -
Tullawong State High School
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