MARLEEN TAVO
Geebung
Summary
As a dedicated professional, I bring to the table over 2 years of domestic cleaning experience honed at Absolute Domestic. My commitment to excellence is matched only by my eagerness to contribute a positive attitude and an exceptional work ethic to your esteemed team.
Experienced with retail operations and customer interactions. Utilizes organizational and communication skills to enhance store performance and customer experience. Track record of fostering collaborative team environment and adapting to dynamic retail demands.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Shop Assistant
Hot Bargain
02.2024 - Current
- Led team in daily operations, ensuring efficient product placement and inventory management.
- Mentored junior staff on customer service best practices to enhance store experience.
- Developed strategies to optimize stock levels, reducing excess inventory by implementing new ordering processes.
- Facilitated training sessions for new hires, improving onboarding efficiency and team cohesion.
DOMESTIC CLEANER
Absolute Domestic
02.2023 - Current
- Maintained a safe working environment through proper use of cleaning products
- Efficiently managed time for swift turnovers
- Customized cleaning plans for client needs
- Mostly 5 star ratings received with no rating lower than 4 stars
- Managing between 15 - 20 clients a fortnight
- Developed strong relationships with clients through consistent high quality customer service
- Provided flexibility in client scheduling to accommodate last minute request and urgent cleaning
RESTAURANT TEAM MEMBER
Suva Central Cuisine
02.2012 - 02.2013
- Demonstrated exceptional multitasking abilities in a dynamic, high-energy setting.
- Championed a customer-first mindset, delivering unparalleled service excellence.
- Received accolades for exceptional reliability and unwavering commitment.
- Elevated guest satisfaction, fostering loyalty and repeat patronage.
Education
High School Diploma -
Rotuma High School
Rotuma01.2009
Skills
- Organizational Skills
- Attention to detail
- Customer Service
- Excellent Communication
- Household Management
- Cash handling
- Inventory management
- Team leadership
- Time management
- Client relationship building
- Scheduling flexibility
- Store operations
Certification
- License #: 117726591 Class: CA
- Have my own vehicle
Languages
English
Native or Bilingual
Interests
- Outdoor Recreation
- I participate in low-impact exercises to strengthen core muscles
- Playing Sports
Timeline
Senior Shop Assistant
Hot Bargain
02.2024 - Current
DOMESTIC CLEANER
Absolute Domestic
02.2023 - Current
RESTAURANT TEAM MEMBER
Suva Central Cuisine
02.2012 - 02.2013
High School Diploma -
Rotuma High School