Marlen Unger (Em)
Woolloongabba,QLD
Summary
I am an energetic, ambitious and highly motivated individual who undertakes all tasks responsibly and effectively to a high standard. All work carried out is always in the best interest of the customer, colleagues and the company. I am eager to learn new things, adapt to new work environments quickly and embrace team work with a positive mindset.
Overview
8
8
years of professional experience
Work History
Housekeeping Coordinator
Silk Hospitality
06.2022 - Current
- Working as Complex Coordination at The Westin Brisbane, Four Points and The W Brisbane
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assisted in developing standard operating procedures for various tasks within the housekeeping department, contributing to greater efficiency and consistency across teams.
Agricultural Worker
Tye Farming
11.2021 - 04.2022
- Collaborated with other agricultural workers to complete tasks efficiently using teamwork and clear communication.
- Irrigated farm soil and performed repairs and routine maintenance on pipes and pumps.
Meat Process Worker
Steggles
05.2021 - 09.2021
- Performed daily equipment checks, identifying potential issues and coordinating with maintenance staff for timely repairs.
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
- Maintained high standards for product presentation by consistently following company guidelines for packaging and labeling procedures.
Agricultural Field Worker
MacadamiaAustralia, Meier Plantation, Karinya Farm
06.2020 - 05.2021
- Assisted with post-harvest activities such as processing, packing, storing, or transporting produce while ensuring quality standards were upheld consistently throughout the supply chain process.
- Provided essential support during harvest season by operating machinery and manually collecting crops when needed.
Optician
For Eyes Optomestrists
09.2019 - 02.2020
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction. Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Apprentice Optician
Fielmann
08.2016 - 07.2019
Education
Diploma - Optometry
School of Optometry
Chemnitz, Germany06.2019
Skills
- Training and mentoring
- Work Prioritization
- Customer service-focused
- Task Delegation
- Staff Training and Development
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Coordinator
Silk Hospitality
06.2022 - Current
Agricultural Worker
Tye Farming
11.2021 - 04.2022
Meat Process Worker
Steggles
05.2021 - 09.2021
Agricultural Field Worker
MacadamiaAustralia, Meier Plantation, Karinya Farm
06.2020 - 05.2021
Optician
For Eyes Optomestrists
09.2019 - 02.2020
Apprentice Optician
Fielmann
08.2016 - 07.2019
Diploma - Optometry
School of Optometry
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