Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Marlena Tsoukalas

Marlena Tsoukalas

Essendon,Australia

Summary

Highly determined and hardworking, self-motivated and organized administrator with extensive experience across multiple industries. Passionate about working in Accounts or Operations, utilizing exceptional organizational skills, collaborating effectively within a team, and excelling in written and verbal communications. Thrives under pressure with a proven track record of meeting deadlines and working independently. Possesses a natural ability to quickly grasp new concepts and adapt to changing environments.

Overview

13
13
years of professional experience

Work History

Accommodation Coordinator

LEUKAEMIA FOUNDATION
North Melbourne , Vic
03.2020 - 02.2024

Responsible for providing compassionate assistance and guidance to patients and caregivers affected by blood cancer, managing accommodation needs both internally and externally.

Achievements

  • Aid and direction for Patients and their Carers living with Blood Cancer with their accommodation needs external and internal Accommodation.
  • Customer service in maintaining key stockholders and Patient.
  • Managing 15 units at Leukaemia Foundation run Accommodation village in North Melbourne.
  • Finalizing of Billing, Patient Travel.
  • Annual Leave Fill in Office Manager/ Receptionist
  • Manage and coordinate the day-to-day activities with Key Dealer Accounts, and coordinate and communicate with external parties to ensure acquisition and delivery of Vehicles.
  • Handling customer enquiries and/or complaints.
  • Assisting with Testing and building a new internal transport system
  • Finalizing of Billing.
  • Update databases.
  • Quoting.

Administration Assistant - Mobile

Salvage Transport, MANHEIM AUCTIONS
Altona North , VIC
07.2011 - 02.2019

Responsible for managing the remarketing activities for designated key dealer accounts and providing necessary support to the dealer business development managers and the National Dealer Sales Team.

Achievements

Manage and coordinate the day-to-day activities with Key Dealer Accounts, and coordinate and communicate with external parties to ensure acquisition and delivery of Vehicles.

· Handling customer enquiries and/or complaints.

· Assisting with Testing and building a new internal transport system

· Finalizing of Billing.

· Update databases.

· Quoting.

· Filing and Archiving.

Education

Advance Certificate Xero and MYOB - Business Administration

The Career Academy
Online
12-2024

Certificate in Accounts Administration & Payroll - Business Administration

The Career Academy
Online
12-2024

Certificate IV Community Services -

Kangan Institute
Broadmeadows, VIC

Certificate in Office Administration -

Northern Metropolitan of TAFE
Altona North

Office Accounts And Bookkeeping -

Northern Metropolitan of TAFE
Altona North

Certificate in Computer Business Applications -

Northern Metropolitan of TAFE
Altona North

Skills

  • Customer Relationship Management
  • Database Management
  • Logistics
  • Complaints Management
  • Quotations
  • Reservations Management
  • Maintaining and Filing Records
  • Problem Resolution
  • Event Support
  • Budget Management
  • Billing
  • Clear Effective Communication - Written and Verbal
  • Time Management
  • Organization
  • Empathy
  • Collaboration
  • Multi-tasking
  • Salesforce
  • Microsoft Office
  • Excel
  • SAP
  • QuickBooks
  • Internal Transport System implementation
  • Lotus Notes
  • MYOB
  • XERO

Accomplishments

· Operations Clerk | Toll Logistics

· Export Air DP Operator | Panalpina World Transport

· Export Air Operations | Nippon Express (Aust)

· Transport Co-Ordinator | Panalpina World Transport

· Export Air DP Operator | Panalpina World Transport

· Administration Operation Assistant | Green freight International

· Operation Assistant | BTI Logistics

Languages

Greek

References

Available upon Request

Timeline

Accommodation Coordinator

LEUKAEMIA FOUNDATION
03.2020 - 02.2024

Administration Assistant - Mobile

Salvage Transport, MANHEIM AUCTIONS
07.2011 - 02.2019

Advance Certificate Xero and MYOB - Business Administration

The Career Academy

Certificate in Accounts Administration & Payroll - Business Administration

The Career Academy

Certificate IV Community Services -

Kangan Institute

Certificate in Office Administration -

Northern Metropolitan of TAFE

Office Accounts And Bookkeeping -

Northern Metropolitan of TAFE

Certificate in Computer Business Applications -

Northern Metropolitan of TAFE
Marlena Tsoukalas