Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Timeline
AssistantManager
Marlena Tsoukalas

Marlena Tsoukalas

59 Robb Street Essendon ,Australia

Summary

Highly determined and hardworking, self-motivated and organized administrator with extensive experience across multiple industries. Passionate about working in Accounts or Operations, utilizing exceptional organizational skills, collaborating effectively within a team, and excelling in written and verbal communications. Thrives under pressure with a proven track record of meeting deadlines and working independently. Possesses a natural ability to quickly grasp new concepts and adapt to changing environments.

Overview

13
13
years of professional experience

Work History

Accommodation Coordinator

LEUKAEMIA FOUNDATION
03.2020 - 02.2024

Responsible for providing compassionate assistance and guidance to patients and caregivers affected by blood cancer, managing accommodation needs both internally and externally.


Achievements

Aid and direction for Patients and their Carers living with Blood Cancer with their accommodation needs external and internal Accommodation.

· Customer service in maintaining key stockholders and Patient.

· Managing 15 units at Leukaemia Foundation run Accommodation village in North Melbourne.

· Finalizing of Billing, Patient Travel.

· Annual Leave Fill in Office Manager/ Receptionist

Administration Assistant - Mobile

Salvage Transport, MANHEIM AUCTIONS
07.2011 - 02.2019

Responsible to manage the remarketing activities for designated key dealers accounts and provide necessary support to the dealer business development Managers and the National Dealer Sales Team.


Achievements


Manage and coordinate the day-to-day activities with Key Dealer Accounts, and coordinate and communicate with external parties to ensure acquisition and delivery of Vehicles.

· Handling customer enquiries and/or complaints.

· Assisting with Testing and building a new internal transport system

· Finalizing of Billing.

· Update databases.

· Quoting.

Export Air Operations

Nippon Express (Aust)

Transport Coordinator

Panalpina World Transport

Export Air DP Operations

Panalpina World Transport

Operations Clerk

Toll Logistics ( Shell Contract)

Operation Assistant

BTI Logistics

Administration Operations Assistant

Greenfreight International

Education

Certificate in Accounts Administration & Payroll -

The Career Academy
Online
07.2024

Advance Certificate Xero and MYOB -

The Career AcademyMicrosoft Office
07.2024

Certificate IV Community Services

Kangan Institute
Broadmeadows, VIC

Certificate in Office Administration

Northern Metropolitan of TAFE
Altona North

Office Accounts And Bookkeeping

Northern Metropolitan of TAFE
Altona North

Certificate in Computer Business Applications

Northern Metropolitan of TAFE
Altona North

Skills

  • Customer Relationship Management
  • Database Management
  • Logistics
  • Complaints Management
  • Quotations
  • Reservations Management
  • Maintaining and Filing Records
  • Problem Resolution
  • Event Support
  • Budget Management
  • Billing
  • Clear Effective Communication - Written and Verbal
  • Time Management
  • Organisation
  • Empathy
  • Collaboration
  • Multi-tasking
  • Salesforce
  • Microsoft Office
  • Excel
  • SAP
  • QuickBooks
  • Internal Transport System implementation
  • Lotus Notes
  • MYOB
  • XERO

Personal Information

  • Title: Administration Coordinator

References

Amy Goodwin, 

Quality, Risk and Compliance Officer 

0448 877 633


Pauline Hendry, 

Accommodation and Transport Lead

0410 355 934 


Languages

Greek
Native or Bilingual

Timeline

Accommodation Coordinator

LEUKAEMIA FOUNDATION
03.2020 - 02.2024

Administration Assistant - Mobile

Salvage Transport, MANHEIM AUCTIONS
07.2011 - 02.2019

Export Air Operations

Nippon Express (Aust)

Transport Coordinator

Panalpina World Transport

Export Air DP Operations

Panalpina World Transport

Operations Clerk

Toll Logistics ( Shell Contract)

Operation Assistant

BTI Logistics

Administration Operations Assistant

Greenfreight International

Certificate in Accounts Administration & Payroll -

The Career Academy

Advance Certificate Xero and MYOB -

The Career AcademyMicrosoft Office

Certificate IV Community Services

Kangan Institute

Certificate in Office Administration

Northern Metropolitan of TAFE

Office Accounts And Bookkeeping

Northern Metropolitan of TAFE

Certificate in Computer Business Applications

Northern Metropolitan of TAFE
Marlena Tsoukalas