Summary
Overview
Work History
Education
Skills
Timeline
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Marlene Abreu

Marlene Abreu

Spearwood,WA

Summary

Dedicated professional with extensive experience in housekeeping and personal care, notably at Fremantle Hospital. Expert in bathroom and kitchen cleaning, ensuring high standards of hygiene. Strong interpersonal skills foster positive client relationships, enhancing overall satisfaction. Proven ability to adapt to changing environments while maintaining exceptional service quality.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

20
20
years of professional experience

Work History

Housekeeping Cleaner

Home Duties
12.2018 - Current
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Operated electronic backpack vacuums and floor sweepers.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Changed bed linens and collected soiled linens for cleaning.

Personal Care Assistant

Personal Caregiving For My Mum
05.2016 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted patients with self-administered medications.
  • Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
  • Assisted with daily living activities, running errands, and household chores.

Assistant Royal Show

09.2020 - 10.2024


Showground Assistant

Casual Position

Dates Worked (if known – September 2020 -October - 2024)

  • Provided friendly customer service during events and at merchandise stalls
  • Handled cash and EFTPOS transactions accurately and responsibly
  • Assisted in stocking shelves, setting up displays, and maintaining merchandise areas
  • Helped with general event setup and pack-down as required
  • Worked efficiently as part of a team in a fast-paced environment

Housekeeping Cleaner

Fremantle Hospital
01.2020 - 11.2022
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Kiosk Attendant

Rollerways
10.2008 - 03.2009
  • Processed cash, credit, and debit transactions accurately, ensuring proper handling of funds and minimizing discrepancies.
  • Increased sales by efficiently processing transactions and upselling products when appropriate.
  • Consistently met or exceeded daily sales targets through attentive customer interactions.
  • Collaborated with team members to optimize workflow efficiency and provide exceptional customer service.

Personal Support Worker

Southern Across Age Care
05.2005 - 05.2007
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Education

Carer Sopport - Certificate 111 In Carer Support

Fremantle Tafe
Fremantle, WA
09-2000

Skills

  • Bathroom cleaning
  • Kitchen cleaning
  • Waste disposal
  • Proper chemical usage

Timeline

Assistant Royal Show

09.2020 - 10.2024

Housekeeping Cleaner

Fremantle Hospital
01.2020 - 11.2022

Housekeeping Cleaner

Home Duties
12.2018 - Current

Personal Care Assistant

Personal Caregiving For My Mum
05.2016 - Current

Kiosk Attendant

Rollerways
10.2008 - 03.2009

Personal Support Worker

Southern Across Age Care
05.2005 - 05.2007

Carer Sopport - Certificate 111 In Carer Support

Fremantle Tafe
Marlene Abreu