Marlene Klein
Bondi,NSW
Summary
I maintained a high GPA during my High School Education, while taking on the task of multiple service jobs at once. Energetically excelled in high-volume dining environments at Adenauers Nepomuk, showcasing exceptional customer service and strong communication skills. I successfully maintained cleanliness standards and I significantly enhanced guest experiences by seamlessly managing multiple tasks at once. My proficiency with POS systems and collaborative spirit underline my ability to elevate service quality without compromising efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server, Barista, Bartender
Adenauers Nepomuk
Cologne, Germany
05.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Babysitter
Different Families
Cologne, Germany
01.2023 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Server
Aramark, Rhein-Energie Stadion
Cologne, Germany
01.2023 - 07.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly workspace for an enjoyable guest experience.
Education
Exchange Year - 2021-2022
Merced High School
Merced, CaliforniaBilingual High School Diploma - 2016-2024
Lessing Gymnasium
Cologne, GermanySkills
- Cleanliness standards
- Exceptional customer service
- High-volume dining
- Strong Communication Skills
Certification
- RSA (Responsible Service of Alcohol)
Languages
German
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Italian
Elementary
Timeline
Server, Barista, Bartender
Adenauers Nepomuk
05.2023 - 08.2024
Babysitter
Different Families
01.2023 - 08.2024
Server
Aramark, Rhein-Energie Stadion
01.2023 - 07.2024
Exchange Year - 2021-2022
Merced High School
Bilingual High School Diploma - 2016-2024
Lessing Gymnasium