Marley Marceau
Melbourne
Summary
Self-motivated, brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Admin
Compass group
02.2022 - 09.2024
- Maintained workers roasters, allocation of travel and accommodation; Answering phone calls and front counter enquiries, taking accurate information; Data entry using Microsoft from a variety of information sources; Outlook emails.
Bartending/ Barista
Compass group
02.2022 - 09.2024
- Made various coffees, doing both shots and milk; Cleaned coffee machine and bar end of service; Made sure all rules were followed with drink limits during bar service; Refilled bar and made sure everything was ready for the morning service both bar and cafe.
Bartender
Bargara Beach Hotel
- Greeted guests in a friendly manner, telling them about daily specials and helping with drink suggestions; Adhering to company and state standards for serving alcoholic beverages; Various stocking and closing duties at end of shift.
All rounder
Cafe Lugano
- Made sure all guests were checked in properly for COVID tracing; Took orders at the till, double checking all orders and dietary restrictions are correct; Ran coffees and made sure surroundings were always clean and sanitized.
Waitress/ Bartender
Hotel- Phillip Island
- Took orders from and served food and beverages to patrons, preparing cocktails and coffees/ specialty coffees; Knowledgeable about food and beverage menu to answer any questions or make recommendations when appropriate or requested; Communicated with kitchen staff directly and via POS systems.
Education
High School Diploma -
St. Mary's High School
Calgary, AB2016
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Critical Thinking
- Friendly and outgoing
Certification
- White card
- Traffic control TC/BWTM
- C Class drivers license
Timeline
Admin
Compass group
02.2022 - 09.2024
Bartending/ Barista
Compass group
02.2022 - 09.2024
Bartender
Bargara Beach Hotel
All rounder
Cafe Lugano
Waitress/ Bartender
Hotel- Phillip Island
High School Diploma -
St. Mary's High School
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