Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes. Team-oriented and methodical Technical Assistant with strong attention to detail and good multitasking skills. Specializing in [Area of expertise] providing expert technical and procedural guidance to team to enhance productivity and increase work accuracy. Proficient in [Software].
Overview
17
17
years of professional experience
Work History
Technical Assistant
Rio Tinto
Perth, WA Remote Site Yandicoogina
02.2018 - 02.2023
Gathered, organized and distributed technical documentation.
Prepared technical presentations and other materials for advisory meetings.
Provided technical guidance and support to team members.
Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
Fielded user queries and service requests to promptly address issues.
Assisted in the implementation of new technology systems, ensuring seamless integration with existing infrastructure.
Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
Supported the development of company-wide technology policies and procedures by providing input on best practices and emerging trends, promoting a culture of innovation.
Service Attendant
Sodexo Remote Sites
Perth, WA
12.2005 - 01.2018
Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.
Explained food preparation methods to patrons with allergies and gluten intolerances.
Collaborated with team members to improve overall service efficiency and achieve shared goals.
Supervised daily operations, ensuring adherence to company policies and procedures.