Marly Devantier
Morayfield,Australia
Summary
Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
Overview
8
8
years of professional experience
Work History
Pharmaceutical Advisory Centre (VAPAC)/ Pharmacy Assistant APS3
Australian Government DVA - Veterans' Affairs
08.2023 - 09.2024
- Handled questions regarding the Pharmaceutical Benefits Scheme.
- Providing high quality customer service to doctors, pharmacist and veterans
- Assisting healthcare professionals on matters regarding medications
- Supported veterans in resolving medication-related inquiries.
- Providing pharmacies with advice and solutions regarding RPBS prescriptions
- Consulted with clinical pharmacist and senior advisors when necessary.
- Providing doctors with approvals for RPBS prescriptions for veterans
- Maintained awareness of evolving pharmaceutical regulations and advisory guidelines.
- Provided overnight, weekend, and on-call support to doctors and pharmacies.
Dispensary Technician/Pharmacy Assistant
Whitsundays Pharmacy
04.2021 - 08.2023
- Maintained optimal inventory levels by adhering to TGA guidelines for medication storage.
- Handled money transactions efficiently.
- Answering enquiries and advising customers on appropriate products to use in relation to health-related conditions
- Aided pharmacist in medication preparation.
- Ensured accurate processing of prescriptions by involving Pharmacists as necessary.
- Selection of stock and attachment of dispensing and cautionary labels
- Routine maintenance procedures
- Webster packing - ensure Webster packs are completed in a timely manner
- Ensure accurate and up to date patient profiles at all times
- Modified packs as needed, ensuring smooth communication with healthcare professionals and clients.
- Ensure there is adequate medication for the completion of Webster packs
- Management of weekly dispense runs
- Ensuring there is ample supply of prescription repeat paper, prescription labels and webster packing supplies
- Assisting with the training of new staff members
- Monthly stocktakes
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
- Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
- Streamlined dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Ensured seamless communication between dispensary team members through regular meetings focused on operational updates, policy changes, or other pertinent information.
Dispensary Technician/Pharmacy Assistant
Allans Pharmacy
08.2016 - 04.2021
- Handled questions regarding the Pharmaceutical Benefits Scheme.
- Providing high quality customer service to doctors, pharmacist and veterans
- Assisting healthcare professionals on matters regarding medications
- Supported veterans in resolving medication-related inquiries.
- Providing pharmacies with advice and solutions regarding RPBS prescriptions
- Consulted with clinical pharmacist and senior advisors when necessary.
- Providing doctors with approvals for RPBS prescriptions for veterans
- Maintained awareness of evolving pharmaceutical regulations and advisory guidelines.
- Provided overnight, weekend, and on-call support to doctors and pharmacies.
Education
Completed Yr. 12 -
Goondiwindi State High School
GoondiwindiCert I - Hospitality
Cert II - Kitchen Operations
Cert III - Business
Cert II - Community Pharmacy
Cert IV - Community Pharmacy
Responsible Service of Alcohol -
Responsible Service of Gambling -
First Aid and CPR -
NDIS Worker Orientation Module -
Full Open and Unrestricted Queensland drivers license -
Working with Children Blue Card -
Skills
- Ability to follow strict laws and policies in the workplace
- Keen observation skills and attention to detail
- Teamwork
- Ability to work to strict deadlines
- Ability to work under pressure
- Customer service skills
- Computer proficiency
- Personable
- Reliable and trustworthy
- Customer service
- Patient interaction
- Pharmacy operations
- Patient confidentiality
- Time management
- Customer inquiries
- Problem-solving
- Patient support
Education Qualifications
- Completed Yr. 12 - Goondiwindi State High School
- Cert I Hospitality
- Cert II in Kitchen Operations
- Cert III in Business
- Cert II Community Pharmacy
- Cert IV in Community Pharmacy
- Responsible Service of Alcohol (RSA)
- Responsible Service of Gambling (RSG)
- First Aid and CPR
- NDIS Worker Orientation Module
- Full Open and Unrestricted Queensland drivers license
- Working with Children Blue Card
Timeline
Pharmaceutical Advisory Centre (VAPAC)/ Pharmacy Assistant APS3
Australian Government DVA - Veterans' Affairs
08.2023 - 09.2024
Dispensary Technician/Pharmacy Assistant
Whitsundays Pharmacy
04.2021 - 08.2023
Dispensary Technician/Pharmacy Assistant
Allans Pharmacy
08.2016 - 04.2021
Cert I - Hospitality
Cert II - Kitchen Operations
Cert III - Business
Cert II - Community Pharmacy
Cert IV - Community Pharmacy
Responsible Service of Alcohol -
Responsible Service of Gambling -
First Aid and CPR -
NDIS Worker Orientation Module -
Full Open and Unrestricted Queensland drivers license -
Working with Children Blue Card -
Completed Yr. 12 -
Goondiwindi State High School
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