Marna Deng
Carrum Downs,VIC
Summary
Enthusiastic role model student with exceptional customer service skills. Practiced by volunteering at numerous school events that consist of communicative abilities and patience. Great understanding of collaboration and professionalism. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Member
McDonald's
01.2025 - 09.2025
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization in dining area to enhance guest experience.
- Operated kitchen equipment safely while preparing food items according to quality standards.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Executed cash handling duties accurately, ensuring precise transactions at point of sale.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Customer Service Representative
Noodle Box
01.2023 - 03.2024
- Resolved customer inquiries, enhancing satisfaction and loyalty.
- Processed orders efficiently, reducing wait times for customers.
- Managed cash transactions accurately, ensuring financial integrity.
- Provided product knowledge to assist customers in making informed choices.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Assisted in food preparation and kitchen organization to streamline daily operations.
- Supported chefs by assembling ingredients and preparing meals according to specified recipes.
- Operated kitchen machinery, including mixers and slicers, safely and efficiently for food processing tasks.
- Adhered to safety protocols while performing cleaning duties to maintain a safe working environment.
Education
VCE -
Carrum Downs Secondary High School
10-2027
Skills
- Multitasking Abilities
- Excellent Communication
- Dependable
- Responsible
- Critical Thinking
- Active listening
- Problem-solving skills
Timeline
Team Member
McDonald's
01.2025 - 09.2025
Customer Service Representative
Noodle Box
01.2023 - 03.2024
VCE -
Carrum Downs Secondary High School