Marni Boehme
Brighton
Summary
Senior Property Manager with over five years experience and a proven track record of managing high portfolio numbers, demonstrating exceptional attention to detail, client satisfaction and assisting the Office Manager with meeting team KPI’s, monthly targets, reporting and onboarding of new starters. Skilled in optimizing rental pricing through market analysis and ensuring compliance with rental laws, contributing to consistent revenue growth and liaising with trades, suppliers and stakeholders to maintain legislative requirements on properties. Excels in mentoring teams, enhancing service efficiency, and fostering strong relationships with tenants and property owners. With this, I am looking and eager to bring my management and organisational skills to an Administrator role in the mining industry.
Overview
7
7
years of professional experience
Work History
Senior Property Manager
Little Real Estate
05.2021 - Current
- Manage a portfolio of 200+ properties, ensuring owner and tenant satisfaction.
- Oversee property maintenance ensuring timely resolutions.
- Assist the Office Manager in mentoring a team of 4 Property Managers and 1 Front Of House Coordinator fostering a collaborative and high-performance work environment.
- Analyzed market trends to optimize rental pricing, achieving consistent revenue growth.
- Monitor and achieve key performance indicators for property management success.
- Conduct entry, vacate and routine inspections, ensuring compliance with rental laws and regulations.
- Attend asset management department meetings, open for inspections and leasing appointments.
- Perform tenancy background checks using Tica.
- Utilize Kolmeo, Inspection Express, Inspect Real Estate, Keywhere, and RP Data for daily operations.
- Assist clients and tradesmen, improving service efficiency and client satisfaction as they come into the office and over the phone.
- Manage rental arrears.
- Undertake preparation and presentation of cases referred to the state based Civil and Administrative Tribunal and provide advice to landlords on Residential Tenancy Tribunal Matters.
- Demonstrate and follow the companies values.
- Conduct growth conversations with owners on a regular basis.
Property Concierge
Aspire Housing Group
04.2020 - 01.2021
- Managed a portfolio of 300 properties, including 250 NRAS, ensuring smooth operations and tenant satisfaction alongside the Senior Property Manager.
- Conducted 25 weekly routine inspections, identifying and addressing maintenance issues promptly.
- Facilitated open homes, inspections, and detailed entry/exit reports.
- Advertised rental properties effectively, maintaining high occupancy rates.
- Utilized software tools like Console, Maintenance Manager, and Realworks for efficient property management.
- Handled phone and email inquiries, ensuring timely responses and high customer satisfaction.
Property Manager
Vision Property Management
10.2019 - 03.2020
- Managed a portfolio of 100 properties
Responded to daily inquiries, enhancing client relations and resolving issues promptly. - Conducted weekly open homes and routine inspections, entry and exit condition reports, maintaining property standards.
- Oversaw tenancy agreements, providing clear guidance and support during the signing process.
- Coordinated repairs and maintenance with tradespeople, ensuring timely resolutions.
Maintained adherence to the companies 'No rental arrears Policy'. - Advertised rental properties, attracting high-quality tenants and reducing vacancy rates.
- Conducted tenant screenings, including reference checks and rental history reviews.
- Regularly updated property owners, fostering strong communication and trust.
- Followed office procedures and confidentiality policies, ensuring compliance and data security.
- Managed property portfolios using Property Me and Console Cloud, streamlined lease agreements with Real works and utilized Microsoft Office Suite for efficient documentation and reporting.
Administration Officer/Clerk
IPN Valuers
01.2018 - 01.2019
- Produced accurate valuation quotes using spreadsheets and Microsoft Word.
- Assisted customers with property queries and created detailed quotes.
- Directed incoming phone calls efficiently, ensuring prompt responses.
- Handled Xero banking tasks, including processing payments.
- Coordinated with banks to request and forward property valuations.
- Collaborated with real estate agents, tenants, builders, and property owners for site access.
- Planned and organized valuer schedules for optimal efficiency.
Education
First Aid Certificate -
Safety Corp
Brisbane, Queensland09.2021
Real Estate License Certificate and Statement of Attainment -
REIQ
Brisbane, Queensland12.2019
Certificate 3 in Retail Services -
Axiom College
Hervey Bay, Queensland12.2016
High School -
Riverside Christian College High School
Maryborough, Queensland12.2013
Skills
- Highly responsible
- Reliable
- Results driven
- Works well under pressure
- Adaptability
- Accountability
- Teamwork
- Prioritization
- Problem-solving
- Communication
Volunteer Experience
Fraser Coast Regional City Council:
Volunteered with Fraser Coast Regional Council for the official grand opening of the Food and Groove Festival in Hervey Bay.
RSPCA Dakabin:
6 months of volunteering at this facility. Duties involved cleaning animal enclosures and yards, exercising, feeding and general handling of the animals in the shelters. Attending events to promote animal welfare.
Department of Sports and Recreation, Maryborough:
3 months participating in volunteering programs for administration. Duties involved filing, archiving, banking and general office procedures.
References
Michelle Rocks - Office Manager, Little Real Estate: 0421654059
Claire Blignaut - Principal, Vision Property Management: 0499700293
Tyler Nash - Personal: 0431554404
Timeline
Senior Property Manager
Little Real Estate
05.2021 - Current
Property Concierge
Aspire Housing Group
04.2020 - 01.2021
Property Manager
Vision Property Management
10.2019 - 03.2020
Administration Officer/Clerk
IPN Valuers
01.2018 - 01.2019
First Aid Certificate -
Safety Corp
Real Estate License Certificate and Statement of Attainment -
REIQ
Certificate 3 in Retail Services -
Axiom College
High School -
Riverside Christian College High School
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