Marni Wall
Harvey,WA
Summary
Responsible food prep offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Safety-conscious Food Preparation Worker trained in regulatory guidelines and requirements. Focused on adhering to strict health requirements while maintaining creative plating presentations. Driven to develop unique and inspiring menus. Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals.
Overview
11
11
years of professional experience
Work History
Food Preparation Worker
Harvey Fish And Chips
05.2022 - Current
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Organized and re-stocked various stations and self-service items.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Guaranteed customer satisfaction by quickly delivering orders.
- Monitored and maintained required food temperatures for safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands
Delicatessen Assistant
Woolworths Group
06.2020 - 12.2022
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Manager
Cruise Cafe And Bar
01.2017 - 02.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Certified Nursing Assistant Supervisor
Noosa Care
02.2015 - 03.2017
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Owner Operator
Marni's Eco Cleaning
01.2013 - 01.2016
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
Bachelor of Science - Nutrition Sciences
Endevour College
Perth10.2022
GED -
All Care Training
Cert 111 Aged Care06.2016
No Degree - Hospitality
NWT
Melbourne02.2010
Skills
Able to Train and Supervise
Experience in dealing with public of all levels
Exceptional Customer Service Skills
Strong Time Management
Able to work well independently, or in a team environment
Experienced Barista
General Office procedures
Opening and Closing business procedures including cash and banking
General Office procedures
Opening and Closing business procedures including cash and banking
General Office procedures
Opening and Closing business procedures including cash and banking
- Self-Motivated
References
Amanda Burrow
Manager
Harvey Fish and Chips
0401942137
Colin Murphy
Woolworths Grocery Manager
0420306940
Kelly Robinson
Night Shift Manager
Woolworths
0419629566
Timeline
Food Preparation Worker
Harvey Fish And Chips
05.2022 - Current
Delicatessen Assistant
Woolworths Group
06.2020 - 12.2022
Manager
Cruise Cafe And Bar
01.2017 - 02.2019
Certified Nursing Assistant Supervisor
Noosa Care
02.2015 - 03.2017
Owner Operator
Marni's Eco Cleaning
01.2013 - 01.2016
Bachelor of Science - Nutrition Sciences
Endevour College
GED -
All Care Training
No Degree - Hospitality
NWT
Similar Profiles
Montana HollyMontana Holly
Casual Kitchen Attendant at Harvey Fish and ChipsCasual Kitchen Attendant at Harvey Fish and Chips
Harsh SharmaHarsh Sharma
Customer Service Associate at Fergies Fish-n-ChipsCustomer Service Associate at Fergies Fish-n-Chips
Chanrith KimChanrith Kim
Front of House Staff Member at Southern Seas Fish & ChipsFront of House Staff Member at Southern Seas Fish & Chips
Siena SimmsSiena Simms
Apprentice at Back Beach Cafe and RestaurantApprentice at Back Beach Cafe and Restaurant
Lain HaunoldLain Haunold
Master at HSA MarineMaster at HSA Marine