Marnie Coulson
Bendigo,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a receptionist position. Ready to help team achieve company goals. Mastered time management and cash handling, contributing to efficient operations and positive work environments. Demonstrated adaptability and commitment to excellence, ensuring high-quality service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonalds
02.2024 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register and maintained a balanced till.
Crew Member
KFC
08.2022 - 04.2023
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Contributed to increased sales by upselling menu items and promoting special offers.
Beauty Therapist - Apprentice
Jools For Jim
07.2021 - 06.2022
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Enhanced client relationships through excellent customer service and effective communication skills.
Education
No Degree - Aged Care And Individual Support
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VIC01.2024
VCE -
Bendigo Senior Secondary College
Bendigo, VIC10.2021
Skills
- Customer Service
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Clear Communication
- Cash Handling
- Customer Engagement
- Interactive communication skills
Timeline
Crew Member
McDonalds
02.2024 - Current
Crew Member
KFC
08.2022 - 04.2023
Beauty Therapist - Apprentice
Jools For Jim
07.2021 - 06.2022
No Degree - Aged Care And Individual Support
Bendigo Regional Institute of TAFE
VCE -
Bendigo Senior Secondary College
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