Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marnie Hennegan

Townsville,QLD

Summary

Experienced and qualified Advanced Care Paramedic II with over 6 years of dedicated service in the Queensland Ambulance Service. Demonstrated expertise in providing advanced medical care and emergency response in high-pressure situations. Proven ability to assess, stabilize, and transport patients while ensuring their safety and comfort. Committed to delivering exceptional patient care and collaborating effectively with healthcare professionals to achieve optimal outcomes. Adept at quickly adapting to evolving situations and making critical decisions under pressure.

Overview

7
7
years of professional experience

Work History

Advanced Care Paramedic II

Queensland Ambulance Service
Townsville, QLD
06.2018 - Current

Full time

  • Demonstrate a commitment to continuing professional development by participating in and completing all
    courses required for achieving and maintaining a credentialed level of paramedical clinical practice as approved by the Medical Director and/or Commissioner, QAS. This includes accreditation, re-certification and adopting new clinical practices or procedures as outlined within the QAS Clinical Practice Guidelines.
    ▪ Develop and maintain the required competency practice standards contained within the Council of Ambulance Authority's Professional Paramedic Competency Standards (PPCS).
    ▪ Generate and continually update a Professional Development Plan.
    ▪ Regularly practice self-reflection and seek feedback from colleagues to critically evaluate and continually develop personal capability and professional practice.
    ▪ Complete appropriate documentation, including logs, audits, case reviews and noting significant events and professional experiences.
    ▪ Actively participate in mentoring, teaching and development activities with students, Graduate
    Paramedics and other Advanced Care Paramedics to meet learning objectives.
    ▪ Carry out pre-shift vehicle and equipment checks and report any damage or defects immediately.
    ▪ Check the stock levels of patient care equipment and ensure that all equipment is safe, clean and in good working order at all times.
    ▪ Ensure that the vehicle, patient care equipment and station environment are kept clean and tidy at all times.
    ▪ Maintain the security of vehicle drug stock, including controlled substances, whilst on duty and where applicable, in certain locations whilst on call.
    ▪ Present for shifts fit for duty by being physically and psychologically healthy, illness and fatigue free, and
    utilise staff support and counselling services when required.
    ▪ Provide a high standard of pre-hospital emergency patient care and ambulance transport services for members of the community in line with the QAS Clinical Practice Manual (CPM) and scope of practical/clinical governance.
    ▪ Carry out dynamic risk assessments within the frontline operational work environment to ensure scene, patient and personal safety during the delivery of ambulance services. This includes assisting supervisors and managers with risk assessments of tasks carried out to ensure that safe working practices, in line with QAS policy and current legislation, are followed at all times.
    ▪ Administer medication and treatment according to relevant legislation, regulations, guidelines, policies
    and procedures to support the provision of the most effective care and treatment to the patient, in an ethical and professional manner.
    ▪ Attend to patients using the full range of pre-hospital emergency care techniques available to a Paramedic, and extended skills when appropriate; by assessing the most appropriate pathway of care, taking into consideration the needs and feelings of the patient.
    ▪ Assess the most appropriate method of conveying patients using the relevant equipment and moving and handling techniques where necessary.
    ▪ Deliver sensible and practical clinical decisions in the best interests of the patient, within a framework of evidence based, reasonable and professional judgement. Operate effectively within a mobile environment by responding to requests in a low risk manner; in accordance with the approved methods and techniques of driving and the QAS Code of Practice.
    ▪ Communicate effectively and respectfully throughout the provision of patient care by using appropriate interpersonal and communication skills to encourage the active participation of patients, relatives and carers and to effectively manage avoidance, confusion and confrontation.
    ▪ Communicate appropriately with all key stakeholders including health professionals, members of the public, and other emergency service providers to ensure the best possible outcome for the patient and to promote the professional reputation of all Paramedics and the QAS.
    ▪ Transmit and receive information via mobile data terminal/radio/telephone or other technology in accordance with QAS procedures.
    ▪ Consult effectively with relevant health care professionals and service providers to facilitate continuity of care.
    ▪ Actively participate in the team to support paramedic service delivery through regular attendance at meetings, completion of operational readiness duties and participation in other activities that develop team unity and performance.
    ▪ Work in emergency management capability for disasters, major incidents and mass crowd gatherings.
    ▪ Work in collaboration with the broader regional network and contribute to regional performance targets and service delivery standards.
    ▪ Build and sustain collaborative and professional relationships within the team, the region and across the wider organisation.
    ▪ Contribute effectively to all work undertaken as part of a multi disciplinary team.
    ▪ Maintain required standards and observe the code of conduct expected of a professional QAS Paramedic, including patient confidentiality and compliance with health and medical standards (e.g. infection control).
    ▪ Comply with the provisions of the Ambulance Service Act 1991, all relevant Industrial Awards and Agreements, and all QAS policies and procedures as determined by the Commissioner, QAS.
    ▪ Act in accordance with the prescribed role/functions when first on scene at a major incident or disaster.
    ▪ Disclose to QAS all relevant information regarding any personal or health related factors that may affect
    your ability to practise, limit your ability to work, or prevent you from practicing if performance or judgement is affected.
    ▪ Behave with honesty, integrity and impartiality to ensure that your conduct does not damage the public's confidence in the QAS.
    ▪ Demonstrate a professional duty of care by taking into consideration the situation and the required
    knowledge and skills to provide a response that is in the best interests of the patient/s.
    ▪ Practise within an approved scope of practice in terms of authority and competence and access additional support and expertise to effectively respond to clinical challenges in unfamiliar circumstances or situations.
    ▪ Undertake appropriate clinical record keeping practices, including documentation relating to patients, drugs, professional development, workplace health and safety, and meetings with Officers in Charge (OIC).
  • Maintain records information systematically, in an accessible and retrievable form, and ensure that records are accurate, comprehensive, logical, legible and concise.
    ▪ Report on relevant patient history, condition and treatment to receiving hospital staff.
    ▪ Complete and submit all relevant records and documentation in accordance with QAS requirements.
    ▪ Lead and manage staff in emergency management capability for disasters, major incidents and mass crowd gatherings, in close consultation with the Director Operations - Emergency Management, State Headquarters.
    ▪ Maintain credentialed scope of clinical practice as approved by the Medical Director and/or Commissioner, QAS.
    ▪ Fulfill the responsibilities of this role in accordance with Queensland Public Service and QAS values.

Student Nurse Assistant

Mater Hospital Pimlico
Townsville, QLD
11.2017 - 05.2018
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Improved patient safety by closely monitoring vital signs and promptly reporting any concerns to the nursing staff.
  • Promoted mobility and reduced risk of injury through safe transfer techniques when moving patients within the facility.
  • Fostered a culture of learning among fellow Student Nurse Assistants through peer mentorship and knowledge sharing.
  • Enabled early identification of potential health issues through diligent observation of physical or behavioral changes in patients.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Documented patient information and care activities in electronic health record.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Demonstrated adaptability in assignment rotations, gaining experience across various clinical settings such as medical-surgical, pediatrics, and geriatric units.
  • Enhanced patient comfort by providing compassionate care and assisting with daily living activities.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted nurses with wound care, catheter insertion, and other procedures for optimal patient outcomes.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Applied effective time management techniques to meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Paramedic Science - Paramedicine

Central Queensland University
Rockhampton
11.2016

Skills

  • Multitasking
  • Reliability
  • Teamwork and Collaboration
  • Professional Demeanor
  • Time management abilities
  • Team Collaboration
  • Adaptability
  • Work Coordination
  • Problem-solving aptitude
  • Rapport Building
  • Multitasking Abilities
  • Problem-Solving
  • Excellent Communication
  • Decision-Making
  • Attention to Detail

Timeline

Advanced Care Paramedic II

Queensland Ambulance Service
06.2018 - Current

Student Nurse Assistant

Mater Hospital Pimlico
11.2017 - 05.2018

Bachelor of Paramedic Science - Paramedicine

Central Queensland University
Marnie Hennegan