Summary
Overview
Work History
Education
References
Timeline
Generic

Marnie McCoy

Senior Administrative Officer
6 Boonabah Place, Caloundra QLD  4551

Summary

I am an enthusiastic, highly organised and efficient Senior Administration Officer looking to use my varied industry knowledge and transferable skills to secure a role as Senior Administration Officer | Youth Co-Responder Team - AO4. I am an adaptable team player, reliable and expert at multitasking and meeting deadlines.

Overview

28
28
years of professional experience
15
15
years of post-secondary education

Work History

<p>A/Senior Administration Officer</p> <p></p>

Sunshine Coast Youth Justice Service Centre
12.2019 - Current

Financial Reporting including preparation of Accrual and Transaction Detail Reports, Operating Statements & Variance Report using SAP and SAS systems.

  • Auditing branch accounts.
  • HR and Payroll Processing - ESS/Aurion - Establishment & Salary Reports, preparation of Overtime and On Call, HR and payroll forms, Increment checks, Pay Point Variance Reports, Fusion and HR checks, Appointments and Requests to hire, maintenance of staff files ensuring training and licenses are current, travel bookings, blue card and criminal history applications.
  • High level support to Senior Business officer and Management team as required.
  • Credit card reconciliation - Promaster
  • Staff supervision, support and training of administration team.
  • Communicating with both internal and external parties including; clients, stakeholders, collegues, police, lawyers and community agencies with a high level of professionalism, attention to detail and sensitivity.
  • Preparation and management of emails, files, documents and spreadsheets.
  • Effective communication with young people from diverse backgrounds and cultures as a first point of call.
  • Organising any repairs or maintenance to ensure health and safety standards are met.
  • Keep up to date and comply with Qld Government Code of Conduct, Policies & Procedures including Workplace Health & Safety.
  • Record keeping and Archiving using eDocs and ICMS, iDocs preparation.


<p>Administrative Officer</p>

Sunshine Coast Youth Justice Service Centre
03.2018 - 04.2023

Communicating with both internal and external parties including; clients, stakeholders, colleagues, police, lawyers and community agencies with a high level of professionalism, attention to detail and sensitivity.

  • Preparation and management of emails, files, documents and spreadsheets.
  • Effective communication with young people from diverse backgrounds and cultures as a first point of call.
  • Auditing branch accounts.
  • Financial Reporting including preparation of Accrual and Transaction Detail Reports, Operating Statements & Variance Report using SAP and SAS systems.
  • HR and Payroll Processing - ESS/Aurion - Establishment & Salary Reports, preparation of Overtime and On Call, HR and payroll forms, Increment checks, Pay Point Variance Reports, Fusion and HR checks, Appointments and Requests to hire, maintenance of staff files ensuring training and licenses are current, travel bookings, blue card and criminal history applications.
  • Credit card reconciliation - Promaster.
  • Petty cash Management.
  • Fleet management - UMS-Utilisation Management System, CAS - FLEETSCAPE and BETASHPERE.
  • Document preparation using Cris YJ.
  • First aid officer.
  • Organising any repairs or maintenance to ensure health and safety standards are met.
  • Keep up to date and comply with Qld Government Code of Conduct, Policies & Procedures including Workplace Health & Safety.
  • Record keeping and Archiving using eDocs and ICMS, iDocs preparation.

<p>Catering Assistant/Customer Service/Fire Warden</p>

University of the Sunshine Coast
07.2010 - 12.2017

Provide an effective and efficient service to customers working in a team environment covering a wide range of areas as required including:

  • Customer service including till operation, counting tills and banking, answering telephone and taking messages with attention to detail.
  • Computer efficient – responsible for ordering stock, data entry, keeping computer records up to date and managing online systems including MEX and emails.
  • Responsible for supervising sandwich/salad preparation area.
  • Short order cook in a very fast paced kitchen, working efficiently as part of a team.
  • Preparation and service of hot buffet meals and assisting the head chef as required.
  • Covering shifts in various areas, depending on sick/holiday leave.
  • Comply with Code of Conduct, Policy and Procedures and Workplace Health and Safety Regulations.
  • Provide training to staff from front end service to kitchen duties.
  • Maintain a clean and safe working environment.
  • Responsible for food hygiene chart.
  • Fire Warden- required to keep up to date with relevant training.

<p>Operational Service Officer</p>

Compass Group - Southern Cross Care, Little Mountain
09.2009 - 07.2010
  • Provide an effective & efficient service to clients working in a team environment.
  • Preparation & service of meals.
  • Maintain cleaning standards.
  • Comply with Code of Conduct, Policies & Procedures including Workplace Health & Safety.
  • Cook when required.

<p>Operational Service Officer - Food Service</p> <p>May 2002 - Feb 2007 </p>

Queensland Health - Mt Lofty Nursing Home & Toowoomba Base Hospital 
05.2002 - 02.2007
  • Provide an effective & efficient service to clients working in a team environment.
  • Preparation & service of meals.
  • Maintain cleaning standards.
  • Comply with Qld Health Code of Conduct, Policies & Procedures including Workplace Health & Safety.
  • Cook when required.

<p>Reception/Accounts/Customer Sevice/Window Tinter</p>

Linear Graphics - Toowoomba
08.1996 - 04.2002
  • Provide efficient & effective service to customers, through phone techniques and face to face contact with existing and potential clients.
  • Maintain quality workmanship & regularly update & implement techniques used in window tinting.
  • Maintain customer accounts using MYOB including banking.
  • Training of new staff.
  • Comply with Workplace Health & Safety.
  • Maintain all aspects of office work including data entry, invoicing, filing, banking & updating customer files, Maintain 'Quality Assurance' system.

Education

University of The Sunshine Coast, Sippy Downs
03.2009 - Current

References

 

Jemma Hippisley

Manager

Sunshine Coast Youth Justice Service Centre

Department of Youth Justice

Telephone: 07 5376 9800


Elise Van Dorssen

Senior Business Officer

Caloundra Child Safety

Telephone:  0408 224 960


Toni Jenkins

Program Coordinator

Sunshine Coast Youth Justice Service Centre

Department of Youth Justice

Telephone: 07 5376 9800

Timeline

<p>A/Senior Administration Officer</p> <p></p>

Sunshine Coast Youth Justice Service Centre
12.2019 - Current

<p>Administrative Officer</p>

Sunshine Coast Youth Justice Service Centre
03.2018 - 04.2023

<p>Catering Assistant/Customer Service/Fire Warden</p>

University of the Sunshine Coast
07.2010 - 12.2017

<p>Operational Service Officer</p>

Compass Group - Southern Cross Care, Little Mountain
09.2009 - 07.2010

University of The Sunshine Coast, Sippy Downs
03.2009 - Current

<p>Operational Service Officer - Food Service</p> <p>May 2002 - Feb 2007 </p>

Queensland Health - Mt Lofty Nursing Home & Toowoomba Base Hospital 
05.2002 - 02.2007

<p>Reception/Accounts/Customer Sevice/Window Tinter</p>

Linear Graphics - Toowoomba
08.1996 - 04.2002
Marnie McCoySenior Administrative Officer