Marnie Styles
Albury,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Account Manager
Viatek
Albury
10.2022 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships to boost sales opportunities.
- Negotiated contracts and closed agreements to maximize profits.
- Sourced new opportunities to introduce products and services to potential customers.
- Collaborated directly with marketing team to refocus client outreach, increasing qualified inbound account leads.
- Addressed customer questions and concerns regarding products and services.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Presented product features and advantages to potential customers during sales meetings.
- Generated leads through cold calling activities.
- Maintained accurate records of all customer interactions in the CRM system.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Utilized problem-solving skills when dealing with difficult customers.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Produced sales documents, finalized deals and filed records.
- Listened to customer needs to identify and recommend best products and services.
Small Business Owner
Le'Marnie Lash & Brow
Albury
11.2016 - 07.2022
- Studied business laws to comply with legal and administrative requirements.
- Monitored financial objectives and prepared budgets according to projections.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Obtained financing to fund expenses for retail space, office equipment and hiring employees.
- Ensured compliance with applicable laws and regulations while running the business.
- Organized events such as conferences, seminars, trade shows. for networking opportunities.
- Collaborated with marketing team to design promotional campaigns across multiple channels.
- Designed customer loyalty programs to increase sales revenue.
- Participated in local community activities to promote the brand's visibility and reputation.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Set pricing structures according to market analytics and emerging trends.
- Managed staff recruitment, hiring, training, and development.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Oversaw daily operations, optimizing efficiency and productivity.
- Monitored inventory levels, managed procurement processes.
- Implemented campaigns and promotions to help with developing goods and services.
- Analyzed market trends to identify growth opportunities.
- Established effective communication channels within organization.
Education
High School Diploma -
North Albury High School
Albury, NSW12-1993
Skills
- Sales Development
- Business Development
- Brand Management
- Preparing contracts
References
References available upon request.
Timeline
Account Manager
Viatek
10.2022 - Current
Small Business Owner
Le'Marnie Lash & Brow
11.2016 - 07.2022
High School Diploma -
North Albury High School
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