Mars Bonilla
Newtown
Summary
Dynamic Store Manager with a proven track record at Levi’s, driving a 23% sales increase through effective leadership and staff training. Skilled in sales techniques and customer service excellence, I thrive in fast-paced environments, fostering team collaboration and delivering exceptional results while maintaining attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Levi Strauss
07.2025 - Current
- Directed team operations, enhancing workflow efficiency and productivity.
- Developed and implemented process improvements to streamline inventory management.
- Mentored staff, fostering professional development and skill enhancement.
- Analyzed performance metrics to identify areas for operational improvement.
Supervisor
Levi Strauss & Co
10.2024 - 06.2025
- Optimized sales performance by analyzing KPI's, implementing targeted strategies, and coaching team members on product knowledge and upselling techniques.
- Led high-performance sales team by training and mentoring associates, resulting in a consistent 15% increase in monthly sales.
- Handle operational responsibilities, including cash handling, opening/closing procedures, and ensuring compliance with company policies.
- Mentor and develop team members, preparing them for advanced opportunities, and strengthening overall team morale.
Server
Trufire Kitchen
10.2023 - 10.2024
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Trained new employees on restaurant procedures, ensuring consistency in service quality.
- Developed strong multitasking skills by managing multiple tables simultaneously.
Assistant Teacher
Primrose Academy
06.2023 - 09.2025
- Supported in planning and implementing engaging educational activities to foster cognitive, social, and emotional development
- Assisted in monitoring children's progress, documenting observations, and communicating updates to guardians.
- Fostered strong relationships with children and families, promoting trust and open communication.
Sales Associate
Lululemon
10.2022 - 06.2023
- Drove brand loyalty by promoting Lulu's membership programs and creating personalized shopping experiences for customers.
- Ensured accurate inventory levels by restocking, organizing backroom, and conducting regular inventory checks
- Ensure seamless store operations by managing daily tasks, delegating responsibilities, and maintaining responsibilities
- Stayed informed about all products including seasonal changes
Lead To-Go Server
Perry's Steakhouse
04.2022 - 09.2022
- Prepared workstations with ingredients and tools to increase efficiency.
- Provided customer service by answering questions, addressing complaints, and resolving issues promptly.
- Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.
Lead Hostess
Pizzeria Testa
05.2021 - 03.2022
- Managed reservations and waitlist using OpenTable, optimizing table turnover, and ensuring guest satisfaction
- Assisted management with scheduling and delegating tasks among host staff to meet operational needs.
- Conducted comprehensive training sessions for new employees, providing guidance on restaurant service standards.
Education
Highschool diploma -
Leadership Preparatory School
Frisco, TXSkills
- Sales and upselling techniques
- Leadership and staff training
- Attention to detail
- Customer service excellence
Certification
- TABC license
- Food handlers
- CPR certified
Languages
Spanish
Full Professional
Timeline
Manager
Levi Strauss
07.2025 - Current
Supervisor
Levi Strauss & Co
10.2024 - 06.2025
Server
Trufire Kitchen
10.2023 - 10.2024
Assistant Teacher
Primrose Academy
06.2023 - 09.2025
Sales Associate
Lululemon
10.2022 - 06.2023
Lead To-Go Server
Perry's Steakhouse
04.2022 - 09.2022
Lead Hostess
Pizzeria Testa
05.2021 - 03.2022
Highschool diploma -
Leadership Preparatory School
Awards/accomplishments
- Leadership Award, A medal that a student receives who has shown and exemplified exceptional leadership qualities
- Honor Roll Student