Marsella Sugiarto
Summary
Reliable and hardworking hospitality professional with experience in hotel housekeeping, pastry production, and food preparation. Skilled in maintaining high standards of cleanliness, food safety, and guest service in fast-paced environments. A quick learner with strong teamwork, attention to detail, and a positive work ethic. Passionate about delivering excellent service and contributing to professional hospitality teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Factory Worker
Baida
12.2025 - Current
- Managed portioning, packing, and marination tasks to ensure product quality and compliance with safety standards.
- Followed strict hygiene and workplace safety procedures.
- Worked effectively within a team to maintain production efficiency.
Picker & Packer
ComFresh
01.2025 - 12.2025
- Collaborated with team members to maintain optimal inventory levels and organization.
- Packaged products securely for shipment, ensuring compliance with safety standards.
- Conducted quality checks on incoming and outgoing shipments to uphold product integrity.
- Operated order picking equipment efficiently to fulfill customer orders accurately.
Housekeeping Attendant
Holiday Inn
01.2025 - 07.2025
- Cleaned and sanitized guest rooms, ensuring adherence to hotel standards.
- Restocked supplies and amenities, maintaining inventory levels for operational efficiency.
- Reported maintenance issues promptly, enhancing overall guest satisfaction and comfort.
- Assisted in training new staff on cleaning protocols and safety procedures.
Kitchen Hand
Bon Bons Bakery
12.2024 - 12.2024
- Executed tasks related to the preparation and finishing of various breads and pastries, ensuring consistency and quality.
- Maintained cleanliness and organisation of the kitchen workspace.
- Supported chefs and bakery staff with daily food production tasks.
Pastry Commis Chef
Hilton Hotel
01.2022 - 09.2023
- Crafted and presented a variety of desserts, pastries, cakes, and baked goods for hotel restaurants and events.
- Oversaw high-volume pastry production in a professional kitchen environment.
- Enforced rigorous food safety and hygiene standards to ensure compliance.
- Worked collaboratively with kitchen staff during busy service periods.
Education
Associate Degree - Tourism And Hospitality
NHI Tourism Academy
Bandung, Indonesia07.2024
Skills
- Customer service and guest support
- Hotel housekeeping and room preparation
- Food safety and hygiene compliance
- Strong teamwork in fast-paced environments
- Attention to detail and cleanliness
- Time management and organisation
- Reliable, punctual, and adaptable
Certification
- RSA – Responsible Service of Alcohol
- First Aid & CPR Certificate
- Food Handler Certificate
- White Card (Construction Induction)
Timeline
Factory Worker
Baida
12.2025 - Current
Picker & Packer
ComFresh
01.2025 - 12.2025
Housekeeping Attendant
Holiday Inn
01.2025 - 07.2025
Kitchen Hand
Bon Bons Bakery
12.2024 - 12.2024
Pastry Commis Chef
Hilton Hotel
01.2022 - 09.2023
Associate Degree - Tourism And Hospitality
NHI Tourism Academy