Marsha Zelenskaya
Adelaide,SA
Summary
Dear employer, I am a committed and passionate individual seeking a full time or part time position in a workplace that gives me the opportunity to thrive and excel. Through my previous job experience, it is evident that customer service is my strength which I hold to a consistently high standard, customer satisfaction is my priority! Additionally, my reliability and commitment to my work makes me a respected and valuable team player, I will always show up!
Overview
8
8
years of professional experience
Work History
Console Operator
X CONVENIENCE
12.2020 - Current
- Responsibilities include: store opening procedures, serving customers, preparing food and drink, placing stock orders, stock replenishment, cleaning and store maintenance.
- Contributed to overall site cleanliness, maintaining an organised workspace that minimised hazards and facilitated efficient operations.
- Maintained accurate inventory records by conducting regular stock checks and reporting discrepancies to management for prompt resolution.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cafe All Rounder
THE COFFEE CLUB
10.2016 - 12.2020
- Responsibilities included: food and drink prep, waitressing, customer service, console operating, store cleaning and maintenance, opening and closing procedures.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
SACE certificate -
Kildare Catholic College
Diploma in health -
University of South Australia
Bachelor Of Nursing -
University of South Australia
Skills
- Time Management
- Problem-solving skills
- Multitasking
- Calm and Professional Under Pressure
- Customer service excellence
- Reliability
- Professionalism
- Quality Control
- Relationship Building
- Complaint Handling
- Teamwork and Collaboration
Completedunits
- SITXFSA101 Use hygienic practices for food and safety
- SITHFAB204 Prepare and serve espresso coffee
- NUR DHS Working with Children Check
- NUR Criminal History Clearance
Personal Information
Date of Birth: 02/19/2001
Other languages spoken: Russian
References
- Candy Santagata, X Convenience Supervisor, 0439 688 642
- Nazrene Mehta, X Convenience Assistant Manager, 0452 210 150
Timeline
Console Operator
X CONVENIENCE
12.2020 - Current
Cafe All Rounder
THE COFFEE CLUB
10.2016 - 12.2020
Diploma in health -
University of South Australia
Bachelor Of Nursing -
University of South Australia
SACE certificate -
Kildare Catholic College
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