Marshall Casey
Trinity Park
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
6
6
years of professional experience
Work History
Retail Worker
Coles
07.2019 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, ensuring accurate transactions and processing returns.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Trained new staff on operational procedures, enhancing team efficiency and cohesion.
- Monitored store cleanliness and adherence to safety standards, contributing to positive shopping experiences.
- Coordinated with management on inventory replenishment strategies to optimize stock levels and reduce waste.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Smithfield State High School
Cairns11-2022
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Workplace hygiene upkeep
- Store maintenance
- Professional appearance
- Shipment receiving
- Loss prevention
Timeline
Retail Worker
Coles
07.2019 - Current
High School Diploma -
Smithfield State High School