Marshall Dodsworth
Central Coast,NSW
Summary
As a dedicated professional with a diverse background in casual retail, surf life saving, and technical operations in a bio box, I bring a unique blend of customer service excellence, crisis management, and technical proficiency to the entertainment industry. My retail experience has honed my ability to engage and delight customers, manage inventory, and ensure a seamless shopping experience. In surf life saving, I developed strong leadership, teamwork, and emergency response skills, essential for maintaining safety and efficiency in high-pressure environments. Additionally, my work in a bio box has equipped me with a solid understanding of technical equipment, lighting, and sound operations, ensuring smooth and flawless productions. I am excited to apply these skills to contribute to the dynamic and creative world of entertainment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Surf Life Saving
SLSCC
Unima
07.2023 - Current
- Served as a liaison between clients and families and community agencies as well as general personal
- Provided support in creating high-impact presentations for internal meetings or external events.
- Coached, mentored and trained team members in order to improve their job performance.
- Volunteer work
- community work
Kmart Causal
Kmart
Woy Woy, NSW
10.2021 - Current
- Greeted guests and provided customer service support.
- Followed company policies regarding customer service standards.
- Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.
- Assisted in troubleshooting escalated customer service issues.
- Developed strategies for improving customer service quality.
Education
HSC -
Saint Edwards Collage East Gosford
East Gosford, NSW10-2024
Skills
- Workflow Coordination
- Volunteer Management
- Policy Adherence
- Service Coordination
- Program Creation
- Technical support
- Team work
- Leadership
- General mangement
Accomplishments
- Duke of Edinbrugh (2024)
- Age Champion surf sports(2023)
- Mangement roles at work
Affiliations
- Surf sports and racing
- Pool Championship
- Surf life saving
Certification
- Provide first aid (HLTAID011) (2023)
- Crowd management (2023)
- Leader ship (2024)
- Certifcate 3 Live productions and services (2024)
- White Card (2023)
- Work in a team (PUATEA001) (2023)
- Work effectively in a public safety organisation (PUATEA004) (2023)
- Operate communications systems and equipment (PUAOPE013) (2023)
- Communicate in the workplace (PUACOM001) (2023)
Timeline
Surf Life Saving
SLSCC
07.2023 - Current
Kmart Causal
Kmart
10.2021 - Current
HSC -
Saint Edwards Collage East Gosford
Similar Profiles
Samantha HalversonSamantha Halverson
Live-In Carer at Self Employed ServicesLive-In Carer at Self Employed Services
Tevita Otulea LangaoiTevita Otulea Langaoi
Farm Hand at family businessFarm Hand at family business
Alicia LewisAlicia Lewis
Senior Early Childhood Educator at Indigo Early Learning CentreSenior Early Childhood Educator at Indigo Early Learning Centre
Bryce MobberleyBryce Mobberley
Mechanic at All Pro AutomotiveMechanic at All Pro Automotive
Jessica PinkettJessica Pinkett
Surf Life Saving Instructor/ Life Guard at Mornington Life Saving ClubSurf Life Saving Instructor/ Life Guard at Mornington Life Saving Club