Marshall Softley

-Nissan certified technician

-Trained to use online VHC (vehicle health check) and quoting system, super service triage by infomedia

-Routine log book servicing

-Minor and major repairs

-Complex diagnosis

-Recalls as per bulletin + Warranty work

-Adhering to OH&S protocols

-The use of Nissan diagnostic software (CONSULT)

-Completion of product knowledge and technical training

-Attendance of Nissan technical training (Classroom and Online Training)

-Submitting technical cases to Techline (Nissan technical department)

-Customer service

-Communicating with service admin desk, Service manager and Workshop Foreman as well as sales team and Dealership principal

-Assistance in parts Department

-Attended MTA Maddington training centre towards completion of apprenticeship (final part of 4th year)

-1st to 3rd Year Apprentice Technician

-Specialized Servicing on prestige, high performance vehicles including large and small vans (Sprinter, Vito, Valente models)

-Light repairs and assisting with major repair work with experienced technicians

-Vehicle recalls as per bulletins + warranty work

-Used vehicle and Pre-delivery inspections on new vehicles

-Completion of online technical training

-Communicating with service advisors, managers, other technicians, sales staff and dealer principals/ general Managers

-Adhering to OH&S regulations

-Customer service

-Assistance in parts department

-Brief parts delivery or vehicle delivery to Perth dealerships

-Attended South Metro TAFE (Kwinana Campus) while under employment by Eagers Automotive (Years 1-3)

-Operating and maintaining high temperature deep frying equipment and breading stations

-Maintaining a clean work and safe work environment for health inspections

-Adhering to OH&S requirements

-Forecasting product sales

-Adhering to OH&S requirements

-Completion of online training modules

-Working under a fast paced and high pressure work environment

-Communicating with managers, shift supervisors and other crew members