Marshall Thompson
Bankstown,NSW
Summary
- Reliable employee seeking a new position that provides the opportunity to learn and grow. Offering excellent communication and good judgment.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level new position. Ready to help team achieve company goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings years of background maintaining customer satisfaction and contributing to company success. Proficient in customer service and multicultural relations and understanding.
Overview
10
10
years of professional experience
Work History
ESL English Teacher
Beijing Duwo Ltd
04.2016 - 02.2022
- Started as an intern being trained on teaching methods and pedagogy whilst tutoring Chinese students after school hours
- Developed skills to be classroom ready as an ESL teacher, managing up to 25 students at a time
- Maintained relationships with students and their parents outside of curriculum hours to establish appropriate home tutoring and extracurricular approaches to their learning.
English Language Coach
Gangnam Language Studio
04.2018 - 08.2018
- Hosted English language discussion groups with Korean learners of English
- 1 on 1 and group conversation activities including debate and vocabulary study pertaining to each student's desired employment goals
- Additional work networked through the company was English language tutoring after school hours for tertiary students.
English Teacher Volunteer
Orchid Garden Nepal
03.2014 - 04.2015
- Facilitated class discussion, games, excursions and activities to help students work through questions and expand understanding of English and western culture
- Used positive reinforcement and provided clear feedback to help students succeed
- Personalized instruction based on needs, interests and capabilities of individual students.
Customer Service Representative
Woolworths Ellenbrook WA
12.2013 - 03.2014
- Checkout operations and shelf stock duties.
Front counter/Mid Kitchen KFC
KFC Ellenbrook WA
03.2013 - 12.2013
- Front counter serving of customers
- Mid kitchen food prep including wraps, burgers and deep frying foods
- Dishwashing and WHS obligations.
Customer Service Representative
Coles South Hedland WA
12.2011 - 07.2012
- Operating checkouts by serving customers including overseeing the introduction of self checkouts and the training of staff to supervise the new initiative.
Education
Chinese Mandarin 1A (from Bachelor of Arts) -
Griffith University
High School Certificate -
Swan Christian College Middle Swan
Middle Swan, WA12.2013
Skills
- Student Motivation
- Problem-solving skills
- Student Support
- Classroom Management
- Student Engagement
- Online Teaching
- Reading Comprehension
- Collaborative learning
- Team Teaching
- Organizational ability
- Google Classroom
- Language Fluency
- Proficient in Software
Age
25
References
- Lila Peni, Asuria Parramatta, 0447 256 203
- Bina Basnet, bina.basnet.ognepal@gmail.com, Former employer / Mentor, Orchid Garden Nepal
Languages
Chinese (Mandarin)
Professional Working
Spanish
Professional Working
Romanian
Native or Bilingual
Timeline
English Language Coach
Gangnam Language Studio
04.2018 - 08.2018
ESL English Teacher
Beijing Duwo Ltd
04.2016 - 02.2022
English Teacher Volunteer
Orchid Garden Nepal
03.2014 - 04.2015
Customer Service Representative
Woolworths Ellenbrook WA
12.2013 - 03.2014
Front counter/Mid Kitchen KFC
KFC Ellenbrook WA
03.2013 - 12.2013
Customer Service Representative
Coles South Hedland WA
12.2011 - 07.2012
Chinese Mandarin 1A (from Bachelor of Arts) -
Griffith University
High School Certificate -
Swan Christian College Middle Swan
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